Retail Sales Associates

Cumberland Farms; Chatham (MA); On-site; USD 11,933 - 16,996; Part time

Job summary

Cumberland Farms in Chatham, Massachusetts is seeking a Customer Service Associate. In this role, you will be the face of the company to customers, ensuring outstanding service and maintaining a clean store environment.

This position requires standing for extended periods and the ability to lift up to 25 lbs. Retail or food service experience is preferred. Cumberland Farms offers career advancement opportunities, honoring your potential to grow as a Customer Service Leader or Manager In Training.

Qualifications

• Comfort with standing for extended periods.
• Ability to lift up to 25 lbs.
• Flexibility to adapt to daily management needs.

Responsibilities

• Provide outstanding customer service.
• Maintain a clean store environment.
• Complete sales transactions efficiently.
• Replenish products to ensure availability.

Skills

Customer service orientation

Multi-tasking

Teamwork

Retail or food service experience

Education

HS diploma or GED equivalent

Job description

Job Description

As a Customer Service Associate, you are more than a clerk; you are the face of Cumberland Farms to our customers.

Responsibilities

• Ensuring that every customer receives outstanding service by providing a frie ndly environment which includes greeting and acknowledging customers, maintaining outstanding standards, product knowledge and all other components of customer service.
• Interacting with customers to provide information and assistance in response to inquiries about products and services.
• Maintaining a clean, customer friendly store environment.
• Performing regular cleaning activities including, but not limited to, cleaning floors, glass doors, counter surfaces, and restrooms, emptying all interior and exterior trashcans, rotating and straightening merchandise and cleaning beverage and foodservice equipment.
• Replenishing products and supplies to ensure product availability.
• Accurately and efficiently completing sales transactions and maintaining proper accountability at the cash register.
• Maintaining an awareness of all product knowledge information, merchandise promotions, and advertisements.

Requirements

• HS diploma or GED equivalent.
• Comfort with standing for extended periods of time.
• Ability to lift up to 25 lbs.
• Ability to multi-task, prioritize and order tasks in a fast paced environment.
• Ability to work as part of a team as well as independently.
• Flexibility and cooperation with the Store Manager’s needs that may change on a daily basis to maintain the proper functioning of the store.
• Retail or food service experience preferred.

Keys to Success

A Successful Customer Service Associate is friendly, enthusiastic, energetic and -willing to learn and develop a career with Cumberland Farms.

Cumberland Farms offers the opportunity for advancement for Customer Service Associates to become a Customer Service Leader or a Manager In Training.

Customer Service Leader - assists the manager with day-to-day operations as well as train new associates.

Manager In Training - enter into our hands-on managerial training program to become a Store Manager.

Additional Information

Starting rate: $10.50/hr. $11/hr after successful 60 day review. Incentive bonus of up to an additional $1.25/hr per hour.