Retail Sales Associate - St. Augustine Premium

Old Navy; Saint Augustine (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player seeks a passionate Brand Associate to enhance customer experiences and drive sales in a fast-paced retail environment. In this role, you will engage with customers, promote loyalty programs, and ensure a positive atmosphere for both customers and team members. Your ability to communicate effectively and utilize retail technology will be key in delivering exceptional service. If you thrive in dynamic settings and are eager to contribute to a collaborative team, this opportunity is perfect for you. Join us to help bring our brand to life and create lasting connections with our customers.

Qualifications

• Strong communication skills to interact effectively with customers and team.
• Ability to handle customer interactions and resolve issues professionally.

Responsibilities

• Engage customers to drive sales and promote loyalty programs.
• Maintain a clean and organized work environment while supporting store operations.

Skills

Customer Service

Communication Skills

Problem Solving

Retail Technology

Sales Techniques

Education

High School Diploma

Tools

Retail Technology

Job description

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire, and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What You'll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean, and organized work center.
• Handle all customer interactions and potential issues/returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast-paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback, and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight, and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom, and office and lift up to 30 lbs.