Retail Sales Associate, Part-Time (Temporary)

Whitney Museum of American Art; Newark (NJ); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic retail team at a leading museum as a Sales Associate! In this part-time role, you will engage with diverse audiences, providing exceptional customer service while promoting the museum's retail offerings. You will be responsible for managing sales transactions, maintaining merchandise presentation, and collaborating with various departments to enhance the visitor experience. This position is perfect for individuals who have a passion for art and culture and enjoy working in a fast-paced environment. Embrace the opportunity to contribute to a renowned institution that celebrates the richness of American art and culture.

Benefits

Commuter benefits

Admission to museums

Qualifications

• Strong customer service skills and ability to handle cash transactions.
• Outgoing and professional attitude with interest in arts and culture.

Responsibilities

• Provide exceptional customer service and process sales transactions.
• Maintain merchandise presentation and assist with inventory management.

Skills

Customer service skills

Cash handling skills

POS experience

Outgoing attitude

Interest in arts & culture

Ability to lift merchandise

Education

Bachelor's degree preferred

Tools

Point of Sale (POS) systems

Job description

The Whitney Museum of American Art seeks an ambitious and experienced Sales Associate to join the Whitney Retail Team in a Part-Time Temporary role with an anticipated end-date of June 30, 2025.

The part-time Retail Sales Associates will delight customers with product knowledge and customer service skills while meeting sales goals and developing a loyal onsite and online audience for the Whitney Museum Shop. The associates will actively maintain merchandise presentation around a broad museum program and work with other front-facing departments, such as Membership, Visitor Services, and Security, to “own” the customer experience in a fast-paced, high-traffic environment.

Responsibilities:

• Providing impeccable customer service by engaging, understanding, and fulfilling customers' needs
• Efficiently and accurately process sales transactions across multiple sales channels and technology platforms
• Responsibly handle cash and credit card transactions, and open and close cash drawers
• Actively maintain high standards of merchandise presentation, visually and verbally
• Assist in coordinating the breakdown of the retail shop for events; perform inventory counts as scheduled; and other related duties as assigned
• Restocking of supplies and product; inventory maintenance
• Assist in receiving and packaging
• Mail order processing (online and in store)
• Selling and providing hospitality service

Requirements:

• Strong public-facing customer service skills
• Accurate cash handling skills
• Outgoing and professional attitude
• Previous POS and inventory experience
• Ability to lift and carry moderate merchandise weights
• Interest in arts & culture
• Open availability, especially on weekends
• An appreciation of diverse audiences and work environments is essential
• BA preferred but not required
• Additional languages are a plus.

Compensation and Benefits

• Pay rate of $23.00 per hour
• Commuter benefits - parking and mass transit
• Admission to world-renowned museums across the city and nationally

The advertised pay rate is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate’s experience, education, special licensing or qualifications, and other factors.

About the Whitney:

The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney’s mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today.

EEO Statement:

The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, partnership status, veteran status, gender (including gender identity), sexual orientation, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels. This description shall not be construed as a contract of any sort for a specific period of employment.