Retail Sales Associate, Part-Time (Temporary)

Whitney Museum of American Art Llc; New York (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is looking for a dynamic Sales Associate to join their Retail Team in a part-time, temporary role. This position offers the opportunity to engage with a diverse audience while providing exceptional customer service and maintaining merchandise presentation. The ideal candidate will possess strong public-facing skills, a passion for arts and culture, and the ability to handle cash transactions efficiently. With a competitive pay rate and unique benefits, this role promises an engaging work environment within a renowned cultural institution. If you thrive in fast-paced settings and enjoy connecting with people, this opportunity is perfect for you.

Benefits

Commuter Benefits

Admission to Museums

Qualifications

• Strong public-facing customer service skills are essential.
• Previous experience with POS and cash handling is required.

Responsibilities

• Provide impeccable customer service and engage with customers.
• Process sales transactions accurately across multiple channels.
• Maintain high standards of merchandise presentation.

Skills

Customer Service Skills

Cash Handling Skills

Outgoing Attitude

POS Experience

Interest in Arts & Culture

Ability to Lift Merchandise

Education

Bachelor's Degree (preferred)

Tools

Point of Sale (POS) Systems

Job description

The Whitney Museum of American Art seeks an ambitious and experienced Sales Associate to join the Whitney Retail Team in a Part-Time Temporary role with an anticipated end-date of June 30, 2025.

The part-time Retail Sales Associates will delight customers with product knowledge and customer service skills while meeting sales goals and developing a loyal onsite and online audience for the Whitney Museum Shop. The associates will actively maintain merchandise presentation around a broad museum program and work with other front-facing departments, such as Membership, Visitor Services, and Security, to “own” the customer experience in a fast-paced, high-traffic environment.

Responsibilities:

• Providing impeccable customer service by engaging, understanding, and fulfilling customers' needs
• Efficiently and accurately process sales transactions across multiple sales channels and technology platforms
• Responsibly handle cash and credit card transactions, and open and close cash drawers
• Actively maintain high standards of merchandise presentation, visually and verbally
• Assist in coordinating the breakdown of the retail shop for events; perform inventory counts as scheduled; and other related duties as assigned
• Restocking of supplies and product; inventory maintenance
• Assist in receiving and packaging
• Mail order processing (online and in store)
• Selling and providing hospitality service

Requirements:

• Strong public-facing customer service skills
• Accurate cash handling skills
• Outgoing and professional attitude
• Previous POS and inventory experience
• Ability to lift and carry moderate merchandise weights
• Interest in arts & culture
• Open availability, especially on weekends
• An appreciation of diverse audiences and work environments is essential
• BA preferred but not required
• Additional languages are a plus.

Compensation and Benefits

• Pay rate of $23.00 per hour
• Commuter benefits - parking and mass transit
• Admission to world-renowned museums across the city and nationally