Retail Sales Associate Part-Time

E&H Ace Hardware; Westlake (OH); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

Dental insurance

Vision insurance

401(k)

Job summary

E&H Ace Hardware in Westlake, OH is hiring a Sales Associate to greet customers, assist with product selection, and build lasting relationships through helpful recommendations and a positive attitude. You will maintain a clean, organized store, stock shelves, and support daily operations while working with the team to reach sales goals and deliver a friendly DIY-focused experience.

Basic computer skills and familiarity with POS systems are preferred; a high school diploma is required.

Qualifications

• High school diploma or equivalent is required.
• Passion for DIY home improvement and hardware products is valued.
• Excellent customer service and communication skills are essential.
• Positive attitude and strong desire to help customers are important.
• Strong work ethic and ability to thrive in a fast-paced environment.

Responsibilities

• Greet and assist customers with a friendly, helpful attitude.
• Build lasting customer relationships by offering personalized product recommendations.
• Proactively support customers on the sales floor to meet their needs.
• Develop strong knowledge of store products, promotions, and services.
• Help customers locate products, explain features, and suggest alternatives.

Skills

Customer service

Communication

Teamwork

Positive attitude

Education

High school diploma or equivalent

Tools

POS systems

Job description

Location: Westlake, OH

Job Id:2425

# of Openings:2

E&H Ace Hardware is looking for a friendly and motivated Sales Associate to join our team. This role is perfect for someone passionate about customer service and eager to help customers find the right products for their home improvement, repair, and outdoor projects.

What You’ll Do:

Greet and assist customers with a friendly, helpful attitude

Build lasting customer relationships by offering personalized product recommendations

Proactively support customers on the sales floor to meet their needs

Sales Support and Product Knowledge

Develop strong knowledge of store products, promotions, and services

Help customers locate products, explain features, and suggest alternatives

Demonstrate proper product and tool usage when needed

Store Operations and Maintenance

Maintain a clean, organized, and safe store environment

Stock shelves, check inventory, and assist with receiving deliveries

Ensure product displays and signage are neat and well-stocked

Work closely with team members to meet sales goals and support smooth store operations

Support management and other associates in daily tasks

Maintain a positive and energetic attitude contributing to a friendly work atmosphere

Sales and Performance Goals

Help achieve daily, weekly, and monthly sales targets

Share ideas to improve sales, product placement, and store performance

What You’ll Bring:

High school diploma or equivalent

Passion for DIY home improvement and hardware products highly valued

Excellent customer service and communication skills

Positive attitude and strong desire to help customers

Ability to work well in a team and collaborate with others

Strong work ethic, attention to detail, and ability to thrive in a fast-paced environment

Basic computer skills and familiarity with point-of-sale systems preferred

Physical Requirements:

Ability to stand, walk, and move around the store for extended periods

Ability to occasionally lift and move objects up to 50 lbs

Why Work at E&H Ace Hardware?

Competitive pay and benefits

Career development and growth opportunities

Health, dental, vision, and 401(k) benefits for full-time team members

Supportive, local, family-owned business culture

About Us:

E&H Hardware Group operates multiple Ace Hardware stores and service teams throughout Ohio, proudly living by our core values of Local Relationships Built on Trust.