Retail Sales Associate, Part-Time

Whitney Museum of American Art Llc; New York (NY); On-site; USD 33,000 - 41,000; Part time

Benefits offered by this job

Commuter benefits

Admission to museums

Union workforce (UAW Local 2110)

Job summary

The Whitney Museum of American Art in New York seeks an ambitious and experienced Sales Associate to join the Whitney Retail Team in a Part-Time role. The part-time Retail Sales Associates will delight customers with product knowledge and customer service skills while meeting sales goals and developing a loyal onsite and online audience for the Whitney Museum Shop.

The associates will actively maintain merchandise presentation around a broad museum program and work with other front-facing

Qualifications

• Strong public-facing customer service skills.
• Accurate cash handling and POS experience.
• Experience with inventory and merchandising.
• Ability to lift and move merchandise as needed.
• Interest in arts and culture and weekend availability.
• An appreciation of diverse audiences and work environments.

Responsibilities

• Provide impeccable customer service and engage with shoppers.
• Process sales transactions across multiple channels and platforms.
• Handle cash/credit transactions and balance drawers.
• Maintain high standards of merchandise presentation.
• Assist with event breakdowns, counts, and related duties.
• Restock supplies, receive and pack merchandise, and process mail orders.
• Support hospitality services and contribute to a positive customer experience.

Skills

Customer service

Cash handling

POS experience

Inventory experience

Open availability

Arts & culture interest

Additional languages

Education

BA preferred but not required

Tools

POS system

Inventory management

Job description

The Whitney Museum of American Art seeks an ambitious and experienced Sales Associate to join the Whitney Retail Team in a Part-Time role.

The part-time Retail Sales Associates will delight customers with product knowledge and customer service skills while meeting sales goals and developing a loyal onsite and online audience for the Whitney Museum Shop. The associates will actively maintain merchandise presentation around a broad museum program and work with other front-facing departments, such as Membership, Visitor Services, and Security, to “own” the customer experience in a fast-paced, high-traffic environment.

Responsibilities

• Providing impeccable customer service by engaging, understanding, and fulfilling customers' needs


• Efficiently and accurately process sales transactions across multiple sales channels and technology platforms


• Responsibly handle cash and credit card transactions, and open and close cash drawers


• Actively maintain high standards of merchandise presentation, visually and verbally


• The part-time associate will assist in coordinating the breakdown of the retail shop for events; perform inventory counts as scheduled; and perform other related duties as assigned


• Restocking of supplies and product; inventory maintenance


• Assist in receiving and packaging


• Mail order processing (online and in-store)


• Efficiently and accurately process sales transactions across multiple sales channels and technology platforms.


• Selling and providing hospitality services

Requirements

• Strong public-facing customer service skills


• Accurate cash handling skills


• Outgoing and professional attitude


• Previous POS and inventory experience


• Ability to lift and carry moderate merchandise weights


• Interest in arts & culture


• Open availability, especially on weekends


• An appreciation of diverse audiences and work environments is essential


• BA preferred but not required


• Additional languages are a plus.

Compensation and Benefits

• Pay rate of $24.00 per hour


• Commuter benefits - parking and mass transit


• Admission to world-renowned museums across the city and nationally


• This position will be covered by UAW Local 2110

About the Whitney

The Whitney Museum of American Art, founded in 1930 by the artist and philanthropist Gertrude Vanderbilt Whitney, houses the foremost collection of American art from the twentieth and twenty-first centuries. From her vision arose the Whitney Museum of American Art, which has been championing the most innovative art of the United States for 86 years. The core of the Whitney’s mission is to collect, preserve, interpret, and exhibit American art of our time and serve a wide variety of audiences in celebration of the complexity and diversity of art and culture in the United States. Through this mission and a steadfast commitment to artists themselves, the Whitney has long been a powerful force in support of modern and contemporary art and continues to help define what is innovative and influential in American art today.

EEO Statement

The Whitney Museum of American Art is an Equal Opportunity Employer. The Museum does not discriminate because of age, sex, religion, race, color, creed, national origin, alienage or citizenship, disability, marital status, pregnancy, partnership status, caregiver status, veteran status, gender (including gender identity), sexual orientation, genetic information, predisposition, or carrier status, arrest or conviction record to the extent required by applicable law, credit history, domestic violence, sexual violence, or stalking victim status, or any other factor prohibited by law. The Museum hires and promotes individuals solely on the basis of their qualifications for the job to be filled. The Museum encourages all qualified candidates to apply for vacant positions at all levels.