Retail Sales Associate - Part-Time

The Orvis Company; Manchester (AL); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Monthly incentives

Employer Matched 401(k)

Paid time off and holiday pay

Generous associate discount

Opportunities to earn travel credits

Job summary

The Orvis Company is seeking a Retail Guide to join our Manchester, AL store. You will welcome customers, outfit them for outdoor adventures, and serve as a brand ambassador in a fast-paced retail setting.

Work alongside store leadership to create an inclusive atmosphere, learn Orvis products, and deliver world-class service through empathy, product expertise, and a love for the outdoors.

Qualifications

• Friendly and inviting personality with ability to build relationships.
• Deliver world-class customer service through empathy and customer centricity.
• Develop in-depth knowledge of Orvis products and services.
• Entrepreneurial spirit to leverage assets across Orvis’ omnichannel retail platform.

Responsibilities

• Create a welcoming store atmosphere and inclusive environment.
• Serve as a brand ambassador in a fast-paced retail setting.
• Demonstrate core values of surprising and delighting customers and protecting what we love.
• Maintain store presentation through merchandising and restocking between customers.

Skills

Customer service

Relationship building

Product knowledge

Merchandising

Ambiguity handling

Job description

At Orvis, our Sales Associates are front line Retail Guides—inspiring, outfitting, and guiding customers on their outdoor adventures.

Orvis is where passion and a career meet.

Seeking a dynamic Retail Guide who appreciates the outdoor lifestyle and enjoys outfitting customers for great adventures.

Working alongside the Store Manager and Lead Retail Guide, you will:

• Create a store atmosphere that is welcoming and inclusive
• Serve as a brand ambassador and lead by example in a fast-paced retail environment
• Demonstrate our core values of surprising and delighting our customer, taking pride in our product, and protecting what we love

We’re looking for:

• Friendly and inviting personality, ability to build relationships, demonstrate care for customers and co-workers, and create a fun and energetic store vibe
• Delivery of world-class customer service through empathy, critical thinking and customer centricity
• Ability to develop in-depth knowledge of Orvis products and services, engage customers and to suggest product in an authentic and helpful manner
• Entrepreneurial spirit and the ability to leverage assets across Orvis’ omnichannel retail platform
• Current computer skills and the ability to learn and apply business programs
• Ability to handle ambiguity, use sound judgement, and solve problems for customers
• Creativity and visual merchandising skills are a plus
• Utilizing time between customers to enhance store presentation through merchandising, maintaining standards, and restocking
• Ability to reach, move, and handle merchandise in high and low areas, lift up to 30 pounds, and the stamina to execute floor sets
• Maintain a safe, clean and orderly workspace by following all safety policies and procedures

What we offer:

We offer a retail career experience like no other. To be at their best, we recognize that our Retail Guides need time to recharge and connect with nature. We believe in ensuring a great work/life balance, maintaining store operating hours that focus on our most productive periods, and offering a comprehensive benefits package including:

• Monthly Team Incentive Program
• Employer Matched 401(k) savings plan
• Paid time off and holiday pay
• Generous associate discount, and opportunities to earn travel credits

This position is eligible for monthly incentives, based on the business unit achieving key targets.

Orvis is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other status protected by applicable law.

For information about how Orvis collects and uses personal information from California applicants, please review our California Applicant Privacy Notice: https://www.orvis.com/california-applicant-notice.html