Retail Sales Associate

Fleet Feet Sports; Town of Texas, Austin (WI, TX); On-site; USD 30,000 - 50,000; Full time

Job summary

Join a dynamic and inclusive team at a leading running retailer where your passion for running can inspire others! As an Outfitter, you'll be the heart of the brand, helping customers find the right gear to achieve their goals. This role is all about delivering exceptional service, building relationships, and creating a fun atmosphere. With opportunities for professional development and a supportive team environment, you'll thrive in a place that values your contributions. If you're ready to make a difference and share your enthusiasm for running, this is the perfect opportunity for you!

Benefits

High energy and fun atmosphere

Training and advancement opportunities

Exciting professional development opportunities

401(k) Retirement Plan with employer matching

Community involvement activities

Training Program and Product Discounts

Supportive team members

Qualifications

• Experience in a customer-facing sales environment preferred.
• Proactive learner, detail-oriented, and customer-centric.

Responsibilities

• Recommend gear and products to customers for their running needs.
• Build and maintain meaningful relationships with customers and vendors.

Skills

Customer Service

Sales Experience

Communication Skills

Proactive Learning

Detail Orientation

Job description

Overview

We believe Running Changes Everything. If you believe that, too, we want to talk. With more than 270 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride ourselves on having an inclusive environment! We believe it’s a privilege to serve and to deliver unmatched service and support when outfitting every customer. We like to keep things high-spirited, fast-paced and fun, wearing more than a few hats and stepping in to help out wherever it’s needed. We run together to solve problems, reach goals, encourage others and champion our brand. We are always in pursuit of hardworking people to join our quest and bring our core values to life.

Responsibilities

As an Outfitter, you are the heart and sole (pun intended) of our brand. You have the opportunity to recommend gear and products that a customer will use to cross their next finish line, regardless of what that looks like. This position is always going above and beyond to take care of our customers and communities. You will be part of a dynamic group that builds and maintains meaningful relationships with customers, vendors, and peers by listening to customer needs, providing personalized solutions, and, ultimately, outfitting them with everything they need to get started or persevere. We pride ourselves on putting people first and know that what we do each day does not happen anywhere else. We truly believe that running changes everything.

Qualifications

1. Available to work a flexible schedule, including, days, evenings, weekends, and holidays
2. Experience in a customer-facing sales environment preferred
3. Proactive learner and sound decision maker
4. Passionate, positive, self-motivated and detail-oriented
5. Accountable and adaptable
6. Does the right thing
7. Collaborative and customer-centric
8. Willing to go above and beyond when needed
9. Communicate professionally with customers and team
10. Deliver the best customer experience by outfitting each customer that walks through the door
11. Support all Fleet Feet initiatives, activities, and functions

Perks:

1. High energy and fun atmosphere
2. Training and advancement opportunities within the Fleet Feet brand
3. Exciting professional development opportunities, including a mentorship program, talent development initiatives, employee resource groups, a monthly learning opportunities on diverse topics
4. 401(k) Retirement Plan for all part and full-time employees (Age 21+) with 4% employer matching and immediate vesting (company-owned stores)
5. Community involvement and community service activities
6. Training Program and Product Discounts
7. Passionate team members
8. Check out our Fleet Feet Benefits Summary for full-time employees averaging 30+ hours/week at company-owned stores

We are an equal opportunity employer and believe having diverse teams in which everyone brings their whole self to Fleet Feet is key to our success. We welcome people of different backgrounds, experiences, abilities and perspectives. That is why we value diversity and inclusion in our hiring practices, our culture, and our engagement with the community. Learn more about our Diversity, Equity and Inclusion initiatives.

Additional Requirements: Hours of work for this position may vary based on work schedule. Position requires moving around for periods of 2-4 hours without a rest break task sequencing, and using point-of-sale computers. Occasional moderate to heavy (10-25+lb) lifting and carrying, bending and reaching overhead may be required. Work environment includes substantial communication with customers, working in a retail environment with product displays and stockroom with inventory, and potentially slippery surfaces.

Fleet Feet utilizes E-Verify in all corporate and company-operated stores as part of the hiring process.