Retail Sales Associate - Modern Style + Perks & Discounts

EXPRESS; Durham (NC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Merchandise discount

Paid Time Off

Parental leave

Job summary

EXPRESS Mall At Southpoint in Durham, NC is seeking a Retail Sales Associate to join our team. You will deliver a great in-store experience, assist with stocking and housekeeping tasks, and help customers with product information and purchases.

The role emphasizes strong customer service, teamwork, and reliable availability including nights and weekends. Training is provided to ensure guidelines are followed and goals are met.

Qualifications

• High School or equivalent education required.
• 0-2 years of relevant job experience; minimum 6 months.
• Proficient in use of technology (iPad, registers).
• Availability including nights, weekends and non-business hours.
• Meets physical requirements.

Responsibilities

• Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure the store is safe and inviting to customers.
• Follow company policies and procedures to ensure the safety of all associates and customers.
• Assist with product launch changes according to company SOP.
• Provide a great customer experience.
• Deliver on all aspects of the customer experience model.
• Process transactions quickly and accurately reducing the customers wait time.
• Positively resolve customer service-related issues and communicate resolutions to Store Management.
• Drive credit and loyalty member programs by explaining benefits and encouraging participation.
• Other essential functions may occur as directed by your supervisor.

Skills

Retail experience

Customer service

Communication

Teamwork

iPad usage

Registers

Education

High School or Equivalent

Tools

iPad

POS registers

Job description

EXPRESS Mall At Southpoint in Durham, NC is seeking a Retail Sales Associate to join our team. You will deliver a great in-store experience, assist with stocking and housekeeping tasks, and help customers with product information and purchases.

The role emphasizes strong customer service, teamwork, and reliable availability including nights and weekends. Training is provided to ensure guidelines are followed and goals are met.