Retail Sales Associate - Lake Charles, LA

RedLion Mobility; Lake Charles (LA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Paid training and onboarding

Internal promotions & advancement opportunities

Employee-exclusive growth & rewards programs

Job summary

A leading telecommunications firm is looking for a Retail Sales Representative in Lake Charles, Louisiana. Candidates should have at least one year of retail experience, preferably in wireless or cable services. Responsibilities include engaging customers to promote products, providing outstanding customer service, and achieving sales targets. The position offers competitive pay, benefits, and opportunities for professional growth. Successful candidates will thrive in fast-paced environments and be proactive in driving sales.

Qualifications

• 1+ year of experience in retail, wireless, cable, or telecommunications sales preferred.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• Ability to stand for extended periods and lift up to 35 lbs.

Responsibilities

• Proactively engage customers to present and promote telecommunications products and services.
• Deliver an exceptional customer experience with a positive, solution-oriented attitude.
• Collaborate with team members in a performance-driven culture.

Skills

Retail sales experience

Customer engagement

Upselling and cross-selling

Problem-solving skills

Education

High school diploma or GED

Tools

Point-of-sale systems

Job description

Retail Sales Representative – Louisiana, USA Job Type: Full-time

Overview

Join one of the fastest-growing telecommunications companies in the country! We are currently hiring Retail Sales Representative who are energetic, driven, and eager to succeed.

We offer competitive hourly pay + commission and a clear path for professional growth through our industry-leading training and development programs.

Who We Are

We are a rapidly expanding branded partner in the telecommunications industry, operating under multiple brands across 15 states—with a footprint expected to reach over 200 retail locations nationwide.

Our teams help connect residential customers to essential services including high-speed internet, mobile, video, and voice solutions.

Who We’re Looking For

We're looking for enthusiastic individuals with retail sales experience—particularly in wireless, mobile, or cable services—who thrive in fast-paced environments and enjoy connecting with customers.

As a Retail Sales Representative, your main goal is to drive sales of telecommunications products and services. You’ll develop a deep understanding of our offerings, strengthen your sales techniques, and maximize results through strategic upselling—all while providing exceptional customer experience.

Key Responsibilities

Sales & Product Knowledge

• Proactively engage customers to present and promote telecommunications products and services.
• Recommend solutions based on customer needs, highlighting value and competitive advantages.
• Effectively close sales and maximize revenue through upselling and cross-selling.
• Consistently meet or exceed individual sales targets and commission goals.

Customer Experience

• Deliver an exceptional customer experience with a positive, solution-oriented attitude.
• Build strong relationships to foster trust and long-term brand loyalty.
• Maintain high standards in customer satisfaction, including Net Promoter Score (NPS) goals.

Team & Organizational Success

• Collaborate with team members and contribute to a supportive, performance-driven culture.
• Stay informed about company offerings and evolving telecom technology.
• Demonstrate reliability, professionalism, and punctuality in all job duties.

Qualifications

• 1+ year of experience in retail, wireless, cable, or telecommunications sales preferred.
• High school diploma or GED required.
• Must be able to work a flexible schedule, including evenings, weekends, and holidays.
• Proficiency with technology and point-of-sale systems.
• Ability to stand for extended periods and lift up to 35 lbs.
• Willingness to support nearby store locations within a 35‑mile radius of the home store (reliable transportation required).

Perks & Benefits

• Medical, Dental, Vision, 401(k)
• Paid training and onboarding
• Internal promotions & advancement opportunities
• Employee-exclusive growth & rewards programs, including:
  • “Milestone Program”: Get recognized and rewarded at every stage of your sales journey.
  • “Winners Circle”: Annual all-expenses-paid trip for top performers.

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Work Location: In person