Retail Sales Associate, Key Holder

DXL Group; Wichita (KS); Presencial; USD 18.000 - 23.000; Jornada completa

Descripción de la vacante

DXL Group in Wichita, KS is looking for a Retail Sales Associate, Key Holder who is committed to delivering an unmatched guest experience and coaching the team in a fast-paced setting.

The role requires welcoming guests, mastering product knowledge across apparel lines, and guiding teammates on selling skills and procedures to meet goals while supporting a friendly store environment.

Formación

• High school diploma or equivalent; college degree preferred but not required.
• Excellent customer service and ability to resolve concerns.
• Ability to work alone in the store at times.
• Ability to lift up to 10 lbs and move up to 50 lbs.

Responsabilidades

• Ensure each guest feels welcomed by spending quality time, asking questions to learn about needs and lifestyle.
• Serve as a product knowledge expert with the ability to sell a broad range of apparel.
• Assist with building a superior customer-focused sales team by providing ongoing coaching and training for selling skills, behaviors, and procedures.

Conocimientos

Customer service

Coaching / training

Product knowledge

Sales skills

Educación

High school diploma or equivalent

College degree preferred but not required

Descripción del empleo

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers.

WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses

WHAT'S IT ALL ABOUT?

We are looking for a self-driven and results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

ARE YOU A FIT?

Specific qualifications for this role include:

• High school diploma or equivalent required; college degree preferred but not required
• Demonstrates exceptional customer service skills and the ability to effectively resolve customer concerns and complaints
• Ability to work alone in the store at times
• Ability to lift up to 10 lbs. and move up to 50 lbs.

DXL is committed to Diversity, Equity, and Belonging. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizen status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.