Retail Sales Associate, Key Holder

DXL Group; Vienna (VA); Híbrido; USD 21 000 - 22 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Quarterly bonuses

Resumo da oferta

DXL Group in Vienna, VA is seeking a Retail Sales Associate, Key Holder who delivers exceptional guest experiences and drives store performance.

You will greet customers, assess needs, present a broad range of men's Big + Tall apparel, including private labels and name brands, and coach teammates on selling skills and operations. This role emphasizes teamwork, guest engagement, and meeting sales goals in a fast-paced setting.

Qualificações

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsabilidades

• Welcome guests by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Coach and train selling skills, behaviors, and operational procedures to build a superior customer-focused sales team

Conhecimentos

Customer service

Product knowledge

Coaching

Sales skills

Formação académica

High school diploma

Descrição da oferta de emprego

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers.

WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses

WHAT'S IT ALL ABOUT?

We are looking for a self-driven and results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

ARE YOU A FIT?

Specific qualifications for this role include:

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Based on experience, the expected pay range for this position is between $15.00per hour and$16.92 per hour. This is achieved through a base hourly wage ranging from$8.85to$11.55, a commission of 1.5% to 6% based on individual sales performance, and additional compensation to ensure minimum wage if necessary. Associates are also eligible for a quarterly bonus based on overall store sales.

DXL is committed to Diversity, Equity, and Belonging. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizen status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.