Retail Sales Associate, Key Holder

DXL Group; Tysons (VA); On-site; USD 12,000 - 23,000; Full time

Benefits offered by this job

Quarterly bonuses

Job summary

DXL Group is seeking a Retail Sales Associate, Key Holder to build long-term guest relationships by delivering an unmatched shopping experience. You will act as a product knowledge expert across a broad range of clothing lines, and coach teammates to hit goals in a fast-paced environment.

Base pay ranges from $8.85–$11.55 per hour with commissions (1.5–6%) and a 1.0–? % quarterly bonus potential based on store performance.

Qualifications

• High school diploma or equivalent; college/university degree helpful not required.
• Superior customer service techniques and problem resolution experience.
• Ability to lift up to 50 lbs.

Responsibilities

• Welcome each guest by spending quality time and learning about needs, preferences and lifestyle.
• Sell apparel across private labels, name brands, and tailored clothing.
• Provide on-going coaching and training to the team on selling skills and store procedures.

Skills

Customer service

Coaching

Product knowledge

Sales

Education

High school diploma

Job description

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers.

What makes us different?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses

What's it all about?

Responsibilities

We are looking for a self-driven and results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

Specific Qualifications for This Role Include

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Based on experience, the expected pay range for this position is between $15.00 per hour and $16.92 per hour. This is achieved through a base hourly wage ranging from $8.85 to $11.55, a commission of 1.5% to 6% based on individual sales performance, and additional compensation to ensure minimum wage if necessary. Associates are also eligible for a quarterly bonus based on overall store sales.

DXL is committed to Diversity, Equity, and Belonging. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizen status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.