Retail Sales Associate, Key Holder

DXL Group; Thousand Oaks (CA); Sur place; USD 25 000 - 28 000; Plein temps

Avantages offerts par ce poste

Quarterly bonuses

Résumé du poste

DXL Group in Thousand Oaks is seeking a Retail Sales Associate, Key Holder who is dedicated to delivering an unmatched guest experience in a fast-paced specialty retail setting. You will welcome guests, learn their needs, and guide them to suitable apparel options from our broad range of brands and tailoring services.

You will coach fellow associates, uphold store standards, and contribute to the store's success through excellent service, teamwork, and a results-driven mindset.

Qualifications

• High school diploma or equivalent; college degree helpful but not required.
• Superior customer service techniques and experience with problem/complaint resolution.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsabilités

• Greet and assist guests to understand needs and lifestyle.
• Serve as a product knowledge expert across apparel, including private labels and brands.
• Coach and train team members on selling skills and store procedures.

Connaissances

Customer service

Problem resolution

Coaching

Formation

High school diploma

College degree helpful

Description du poste

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers.

WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses

WHAT'S IT ALL ABOUT?

We are looking for a self-driven and results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

ARE YOU A FIT?

Specific qualifications for this role include:

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Based on experience, the expected pay range for this position is between $17.90per hour and $20.38per hour. Compensation includes a base hourly wage, plus commission potential of 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable. Associates are also eligible for a quarterly bonus based on overall store sales.

DXL is committed to Diversity, Equity, and Belonging. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizen status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.