Retail Sales Associate, Key Holder

DXL Group; New York (NY); Vor Ort; USD 25.000 - 31.000; Vollzeit

Benefits dieser Stelle

Quarterly bonus

Commission potential

Zusammenfassung

DXL Group in New York, NY, is seeking a Retail Sales Associate, Key Holder to deliver an unmatched guest experience. You will serve as a product knowledge expert and coach teammates in a fast-paced environment, helping drive sales and exceptional service. The role offers an hourly base with commission potential and a quarterly bonus, reflecting the store's performance and DEIB commitments.

Qualifikationen

• Superior customer service techniques and experience with problem/ complaint resolution.
• Ability to teach selling skills and coach team members.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Aufgaben

• Welcome guests by engaging with them, learning their needs and lifestyle.
• Serve as product knowledge expert across apparel, including private labels and named brands.
• Coach and train selling skills, behaviours, and operational procedures for the sales team.

Kenntnisse

Customer service

Coaching team members

Problem/complaint resolution

Ability to lift and move weights

Ausbildung

High school diploma or equivalent

Jobbeschreibung

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers.

• WHAT MAKES US DIFFERENT?**
• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses
• WHAT'S IT ALL ABOUT?**

Responsibilities

We are looking for a self-driven and results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures
• ARE YOU A FIT?**

Specific Qualifications For This Role Include

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Based on experience, the expected pay range for this position is between $18.00 per hour and $22.35 per hour. Compensation includes a base hourly wage, plus commission potential of 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable. Associates are also eligible for a quarterly bonus based on overall store sales.

DXL is committed to Diversity, Equity, and Belonging. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizen status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.