Retail Sales Associate, Key Holder

DXL Group; Mays Landing (NJ); Presencial; USD 23 419 - 30 307; Tempo integral

Resumo da oferta

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with guests by providing an experience unmatched by other retailers.

Key responsibilities include greeting guests, asking questions to learn their needs, serving as a product knowledge expert across brands, and coaching team members to achieve goals; this fast‑paced environment rewards performance with quarterly bonuses

Qualificações

• High school diploma or equivalent required; college degree helpful.
• Demonstrates superior customer service techniques and experience with problem/complaint resolution.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsabilidades

• Greet guests and learn their needs to tailor recommendations.
• Provide product knowledge across brands and private labels.
• Coach and train team members on selling skills and store procedures.

Conhecimentos

Customer service

Upselling

Coaching

Sales knowledge

Problem resolution

Formação académica

High school diploma or equivalent

College/university degree helpful

Descrição da oferta de emprego

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers.

WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free‑standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses

WHAT'S IT ALL ABOUT?

We are looking for a self‑driven and results‑oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members to achieve their goals within a fast‑paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions to learn about their needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer‑focused sales team by providing on‑going coaching and training for selling skills, behaviours and operational procedures

ARE YOU A FIT?

Specific qualifications for this role include:

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Based on experience, the expected pay range for this position is between $16.92 per hour and $22.35 per hour. This is achieved through a base hourly wage ranging from $11.55 to $15.40, a commission of 1.5% to 6% based on individual sales performance, and additional compensation to ensure minimum wage if necessary. Associates are also eligible for a quarterly bonus based on overall store sales.

All associates are eligible to participate in the 401(k) Plan. Associates working 30 hours or more are eligible for Medical/Dental/Vision Plans, Life Insurance and Disability Plans, Healthcare and Dependent Care Flexible Spending Accounts, Paid Holidays, Sick/Personal Days and Vacation Time.

APPLY NOW AND DISCOVER WHY DXL IS FIT FOR YOU!

DXL is committed to Diversity, Equity, and Belonging. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizen status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.