Retail Sales Associate, Key Holder

DXL Group; Toledo (OH); Sur place; USD 21 000 - 25 000; Plein temps

Avantages offerts par ce poste

Quarterly bonuses

401(k) Plan

Medical/Dental/Vision Plans

Résumé du poste

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder to build lasting relationships with guests by delivering an unmatched shopping experience. You will drive sales through product knowledge and coaching, in a fast-paced environment.

The role offers base pay with commissions and eligibility for quarterly bonuses, plus benefits for associates working required hours, including health and retirement options.

Qualifications

• High school diploma or equivalent is required.
• Excellent customer service and problem-resolution skills.
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Responsabilités

• Welcome guests by spending time to understand needs and preferences.
• Sell a broad range of apparel including private labels and name brands.
• Coach and train team members on selling skills and operational procedures.

Connaissances

Customer service

Coaching

Product knowledge

Sales skills

Formation

High school diploma

Description du poste

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers.

WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses

WHAT'S IT ALL ABOUT?

We are looking for a self-driven and results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

ARE YOU A FIT?

Specific qualifications for this role include:

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

Based on experience, the expected pay range for this position is between $15.00per hour and $18.46per hour. Compensation includes a base hourly wage, plus commission potential of 1.5% to 6% based on individual sales performance after meeting a weekly sales base, if applicable. Associates are also eligible for a quarterly bonus based on overall store sales.

All associates are eligible to participate in the 401(k) Plan. Associates working 30 hours or more are eligible for Medical/Dental/Vision Plans, Life Insurance and Disability Plans, Healthcare and Dependent Care Flexible Spending Accounts, Paid Holidays, Sick/Personal Days and Vacation Time.

DXL is committed to Diversity, Equity, and Belonging. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizen status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.