Retail Sales Associate, Key Holder

Dxl-Big-; Euless (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

DXL Group in Texas seeks a Retail Sales Associate, Key Holder to deliver exceptional guest experiences and lead by example in a fast-paced environment.

You will be the product knowledge expert, coaching teammates, and ensuring high standards of service while supporting store operations and driving sales.

Requirements include a high school diploma or equivalent, strong customer service skills, the ability to lift up to 10 lbs and move up to 50 lbs, and a commitment to inclusive, respectful service.

Qualifications

• Demonstrates superior customer service techniques and experience with problem resolution.
• Ability to learn and communicate product knowledge across a broad range of apparel.
• Willingness to coach teammates on selling skills and guest interactions.

Responsibilities

• Welcome guests, assess needs, and learn preferences and lifestyle.
• Sell and market a broad range of apparel, including private labels and name brands.
• Provide ongoing coaching to the sales team and uphold store procedures.

Skills

Customer service

Communication

Problem-solving

Guest service

Education

High school diploma or equivalent

Job description

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers.

WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses

WHAT'S IT ALL ABOUT?

We are looking for a self-driven and results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures

ARE YOU A FIT?

Specific qualifications for this role include:

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

DXL is committed to Diversity, Equity, and Belonging. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizen status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 781-828-9300, extension 2182.

Applicants and associates residing in the State of California, please click here to review the CCAADisclosure