Retail Sales Associate, Key Holder

DXL Group; Allen Park (MI); On-site; USD 30,000 - 45,000; Full time

Job summary

DXL Group, the largest specialty retailer of men's Big + Tall apparel, seeks a Retail Sales Associate, Key Holder. This role focuses on customer service excellence, team coaching, and achieving sales in a fast-paced environment. Candidates should possess strong problem-solving skills and a commitment to customer satisfaction.

Benefits

Quarterly bonuses

In-house development and promotion opportunities

Qualifications

• High school diploma or equivalent is required.
• Superior customer service techniques and experience in problem resolution.
• Ability to lift up to 10 lbs and move up to 50 lbs.

Responsibilities

• Ensure guests feel welcomed by providing quality service.
• Serve as a product knowledge expert to sell a broad range of apparel.
• Provide ongoing coaching and training for sales team.

Skills

Customer Service

Problem Resolution

Education

High school diploma or equivalent

Job description

DXL Group, the largest specialty retailer of men's Big + Tall apparel, is looking for a Retail Sales Associate, Key Holder who is committed to building long term relationships with our guests by providing an experience that is unmatched by other retailers.

WHAT MAKES US DIFFERENT?

• We are committed to developing our people in order to promote from within
• We are located in free-standing stores, not in malls, and close at 7pm!
• ENTIRE team is eligible for quarterly bonuses
  
  

WHAT'S IT ALL ABOUT?
We are looking for a self-driven and results-oriented Retail Sales Associate, Key Holder who is passionate about customer service and coaching team members to achieve their goals within a fast-paced environment. Key responsibilities include:

• Ensure each guest feels welcomed by spending quality time, asking questions in order to learn about his/her needs, preferences and lifestyle
• Serve as a product knowledge expert with the ability to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing
• Assist with building a superior customer-focused sales team by providing on-going coaching and training for selling skills, behaviors, and operational procedures
  
  

ARE YOU A FIT?
Specific qualifications for this role include:

• High school diploma or equivalent (college/university degree helpful not required)
• Demonstrates superior customer service techniques and experience with problem/ complaint resolution
• Ability to lift up to 10 lbs. and move up to 50 lbs.

APPLY NOW AND DISCOVER WHY DXL IS FIT FOR YOU!

DXL is committed to Diversity, Equity, and Inclusion. We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizen status, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.