Retail Sales Associate – Growth & Customer Impact

Crafty Beaver Home Centers; Skokie (IL); On-site; USD 16,531 - 23,419; Full time

Job summary

Crafty Beaver Home Centers in Skokie, IL is seeking a friendly Sales Associate to help customers locate products, provide recommendations, and ensure a positive shopping experience. You will engage with customers, answer questions at the register, and keep shelves stocked and organized.

If you enjoy a fast-paced environment, are reliable, and can work flexible hours including weekends, this role offers opportunities to grow with a growing hardware and lumber team.

Qualifications

• High school diploma or equivalent preferred.
• Retail or hardware experience preferred.
• Proficiency with computers and POS systems.
• Familiarity with cycle counting or inventory processes beneficial.
• Strong customer service mindset and willingness to go the extra mile.
• Ability to be a team player and contribute to a positive work environment.
• Good problem-solving and communication skills.

Responsibilities

• Greet customers and assist them to create a positive shopping experience.
• Help customers locate products and provide recommendations.
• Stock and organize merchandise to keep a clean, well-presented store.
• Answer phone calls politely and address inquiries.
• Assist with inventory tasks, including cycle counts and stock verification.
• Upsell related items and promote the Do It Best rewards program.
• Process checkouts accurately with proper cash handling.
• Maintain a safe, organized store environment and complete required training.
• Assist in other departments as needed to deliver great customer service.

Skills

Customer service

POS proficiency

Team player

Problem solving

Multitasking

Adaptable

Communication

Education

High school diploma or equivalent

Tools

POS systems

Job description

Crafty Beaver Home Centers in Skokie, IL is seeking a friendly Sales Associate to help customers locate products, provide recommendations, and ensure a positive shopping experience. You will engage with customers, answer questions at the register, and keep shelves stocked and organized.

If you enjoy a fast-paced environment, are reliable, and can work flexible hours including weekends, this role offers opportunities to grow with a growing hardware and lumber team.