Retail Sales Associate - Governors Square

Old Navy; Clarksville (TN); On-site; USD 25,000 - 35,000; Part time

Benefits offered by this job

50% off regular-priced merchandise

Competitive Paid Time Off

401(k) plan with company match

Employee stock purchase plan

Medical, dental, vision, and life insurance

Job summary

Old Navy in Clarksville is looking for a Brand Associate who will engage customers and bring the brand to life through excellent service. Responsibilities include promoting loyalty programs, supporting store operations, and maintaining a positive work environment.

The ideal candidate is a good communicator, customer-focused, and passionate about retail. Benefits include a generous merchandise discount, Paid Time Off, and a comprehensive 401(k) plan.

Qualifications

• Good communicator with effective interaction skills.
• Passionate about retail and thrives in a fast-paced environment.
• Able to utilize retail technology.

Responsibilities

• Consistently treat all customers and employees with respect.
• Promote loyalty by educating customers about loyalty programs.
• Enhance customer experience using all omnichannel offerings.
• Maintain a neat, clean, and organized work center.

Skills

Customer service skills

Communication skills

Problem-solving

Ability to work flexible schedule

Job description

About The Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best‑in‑class customer experience using an omni‑channel approach.

What you'll do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about our loyalty programs.
• Seek out and engage with customers to drive sales and service using suggestive selling.
• Enhance customer experience using all omnichannel offerings.
• Be accountable to personal goals which contribute to overall store goals and results.
• Support sales floor, fitting room, cash wrap, back of house, as required.
• Maintain a neat, clean and organized work center.
• Handle all customer interactions and potential issues courteously and professionally.
• Execute operational processes effectively and efficiently.

Who you are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.
• A customer‑focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
• Passionate about retail and thrive in a fast‑paced environment.
• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
• Able to utilize retail technology.
• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Benefits

• Merchandise discount for our brands: 50% off regular‑priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.*
• Employees can take up to five “on the clock” hours each month to volunteer at a charity of their choice.*
• Extensive 401(k) plan with company matching for contributions up to four percent of an employee’s base pay.*
• Employee stock purchase plan.*
• Medical, dental, vision and life insurance.*

For eligible employees

Gap Inc. is an equal‑opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long‑held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World’s Best Employers and one of the Best Employers for Diversity.