RETAIL SALES ASSOCIATE, FULL-TIME

Nightrider Jewelry; Scottsdale (AZ); On-site; USD 30,000 - 45,000; Full time

Job summary

Nightrider Jewelry is seeking a full-time Retail Sales Associate in Scottsdale, AZ. You will be responsible for driving sales by understanding customer needs, providing excellent service, and managing inventory. Ideal candidates will have strong retail experience, effective communication skills, and the ability to thrive under pressure. A high school degree is required, while a BS in Marketing is preferred. This role offers a dynamic work environment and opportunities to develop sales skills.

Qualifications

• Proven experience in retail sales or similar roles.
• Ability to resolve customer complaints quickly.
• Availability to work flexible shifts.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Follow and achieve sales goals on a monthly, quarterly & yearly basis.
• Build productive trust relationships with customers.

Skills

Proven work experience as a Retail Sales associate

Basic understanding of sales principles

Proficiency in English

Basic Math skills

Hands‑on experience with POS transactions

Solid communication and interpersonal skills

Ability to perform under pressure

Punctual and hungry for success

Education

High school degree

BS degree in Marketing or related field

Job description

Retail Sales Associate, FULL-TIME in Scottsdale, AZ

NightRider Jewelry is looking for a result-driven Retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answering their questions about our products, and recommending the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales Associate, you should stay up to date with product knowledge and maintain our store’s visual appearance of a high standard. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.

Required Skills

• Proven work experience as a Retail Sales associate, Sales representative, or similar role.
• Basic understanding of sales principles and customer service practices.
• Proficiency in English.
• Basic Math skills.
• Track record of over-achieving sales quota.
• Hands‑on experience with POS transactions.
• Familiarity with inventory procedures.
• Solid communication and interpersonal skills.
• A friendly and energetic personality with a customer service focus.
• Ability to perform under pressure and address complaints in a timely manner.
• Availability to work flexible shifts.
• High school degree; a BS degree in Marketing or related field would be a plus.
• Punctual and hungry for success.
• Pass a drug test and a background check prior to being hired.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Follow and achieve the department's sales goals on a monthly, quarterly & yearly basis.
• "Go the extra mile" to drive sales.
• Actively seek out customers in store.
• Remain knowledgeable about products offered and discuss available options.
• Process POS (point of sale) purchases.
• Team up with co-workers to ensure proper customer service.
• Build productive trust relationships with customers.
• Comply with inventory control procedures.
• Welcoming customers into the store.
• Staying knowledgeable about our jewelry line.
• Explaining the benefits and functions of our jewelry, knowledge of how we build each piece and how to use it to achieve the best results.
• Accepting and processing orders, operating the POS register and resolving returns issues.
• Working with a small team within a time‑sensitive and demanding environment to achieve a common goal.