Retail Sales Associate - Full Time

Boll & Branch; Birmingham (AL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Full-Time Brand Ambassador to join their retail team in Birmingham, AL. This role focuses on generating sales and fostering customer loyalty through exceptional service and product knowledge. The ideal candidate will excel in communication and problem-solving, ensuring a welcoming and organized store environment. With a commitment to quality and ethical practices, this company offers a supportive atmosphere where you can thrive. If you're passionate about creating memorable customer experiences and want to be part of a growing team, this opportunity is for you!

Benefits

Medical, Dental, and Vision Insurance

401(k) Plan

Paid Time Off

Employee Discount

Fitness Reimbursement Program

Commuter Benefits

Employee Assistance Program

Family-Planning Services

Gender-affirming Healthcare

Qualifications

• Minimum one year in a retail sales role or comparable industry.
• Effective verbal and written communication skills required.

Responsibilities

• Achieve and exceed individual sales goals.
• Maintain store presentation and cleanliness.
• Perform in-home installations and make recommendations.

Skills

Verbal Communication

Time Management

Problem Solving

Customer Engagement

Retail Math

Bilingual (Spanish)

Education

High School Diploma

Retail Sales Experience

Tools

G-Suite

POS Systems

Job description

Boll and Branch is looking for a Full-Time Brand Ambassador (sales associate & keyholder) to join our growing retail team.

The Full-Time Brand Ambassador is responsible for generating sales through conversion of existing traffic and through fostering repeat business through clienteling. A successful candidate will have exceptional verbal communication, time management, and problem solving skills. They will ensure that the highest visual presentation and housekeeping standards are maintained and operate in accordance with the company’s operational guidelines, adhering to all loss prevention procedures. This position is located in Birmingham, AL.

Responsibilities Include:

• Achieve and exceed individual sales goals.
• Focus on creating an inclusive customer experience, develop customer loyalty, and cultivate repeat business.
• Be an expert in all Boll & Branch products.
• Create elevated experiences for our clients through our in-store, in-home and virtual design consultation program.
• Assist with designing a client’s space through sleeping habits and style preferences.
• Maintain store presentation to ensure the selling environment is customer ready at all times.
• Open and close the store (Key Holder), count registers, and operate the alarm system.
• Perform daily paperwork reconciliation and other operational tasks.
• Protect store assets and inventory.
• Be an ambassador for all company values and operate with integrity at all times.
• Follow standard operating procedures of the store and drive results by contributing to the operation of the store.
• Perform in-home installations for our clients while making additional recommendations to drive store sales
• Maintain cleanliness throughout the store by performing tasks such as dusting, vacuuming, steaming and ensuring shared areas like the bathroom are regularly cleaned and well-stocked.
• Any and all other functions, duties, and projects as assigned.

Qualifications:

• Minimum one year in a retail sales role (or comparable industry). Equivalent experience and transferable skills will also be considered.
• Knowledge of basic retail math and cash management techniques.
• Effective verbal and written communication skills
• A positive attitude and the ability to effectively engage with customers.
• Proficient with standard office and retail environment equipment (phones, POS, alarm systems etc).
• Intermediate knowledge of G-Suite (including Google Drive/Docs), as well as Word and Excel.
• Must be able to stand for long periods of time, reach overhead, lift up to 50 lbs., and be able to climb a ladder/step stool, with or without reasonable accommodation.
  
• [Bilingual and able to read, write and speak Spanish is a plus, but not required.]

The above is a comprehensive, but not exhaustive, description of requirements and expectations that may evolve over time based on business needs. You must be able to complete all physical requirements of the job with or without a reasonable accommodation.

The annual base salary range for this role is $19 to $25 (new hires are typically brought into the organization between the minimum to midpoint of the salary range posted depending on qualifications, internal equity, and the budgeted amount for the role). It is important to note that our salary ranges are based on paying competitively for our size, industry, and the market and are one part of the total rewards that we provide. Individual pay rate decisions are based on several factors, including qualifications for the role, experience level, skillset, scope of the role, and internal peer benchmarking. In addition, while we are not commission based, there is an opportunity to earn a monthly-based bonus on store performance.

Studies show that women and people of color often hesitate to apply for jobs unless they meet all the listed qualifications. At Boll & Branch, we seek the best candidate, who may come from a less traditional background. We consider any combination of knowledge, skills, education, and experience that meets the minimum requirements. If you're interested, we encourage you to think broadly about your background and skill set for the role.

What We Offer:

• Medical, Dental, Vision, and Life/AD&D insurance
• Commuter Benefits, HSA/FSA, STD/LTD, and Employee Assistance Program
• Family-Planning Services, Gender-affirming healthcare, and Health Advocacy Program
• Fitness Reimbursement Program, 401(k), Paid Time Off, and an Employee Discount
  

About Boll & Branch:

At Boll & Branch, we don’t make bedding like everyone else. We make it better.

In 2014, our founders, Scott and Missy Tannen, challenged every conventional standard in the textile industry, creating a new supply chain that prioritized thread quality, not thread count. By investing exclusively in 100% organic raw materials from the start, we became the first bedding company ever to be Fair Trade Certified. Today, we keep five commitments at the heart of everything we do. We are:

• Cultivators of the Highest Quality Threads
• Pioneers in 100% Organic Cotton
• Free from Toxins at Every Step
• 100% Traceable from Farm to Finish
• Committed to Fair and Ethical Treatment for All

Boll & Branch has over 150 employees, and we are headquartered in Summit, NJ, with a second office in New York, NY and a dedicated Photo Studio in New Providence, NJ. In 2019, to propel our growth, we raised $100M from L Catterton, a leading consumer goods private equity fund. We are also progressively expanding our retail and wholesale footprint. While the heart of our business lies in the direct-to-consumer online model, we also have several retail stores around the country as well as partnerships with Bloomingdale’s and Nordstrom.

Boll & Branch LLC is an equal opportunity employer.