Retail Sales Associate (FT) | Valley Fair

Therabody; Santa Clara (CA); On-site; USD 25,000 - 33,000; Full time

Job summary

Therabody is hiring a Full-Time Retail Sales Associate in Santa Clara, CA. You will educate guests on Therabody wellness products, deliver an exceptional retail experience, and support events and daily store operations.

The role requires passion for health and fitness, strong communication skills, and the ability to lift up to 50 lbs. Weekend/evening availability is expected. Prior POS/CRM experience is preferred.

Qualifications

• Experience within health and wellness field.
• Strong communication and customer service skills.
• Willingness to work weekends, evenings, and holidays as needed.
• Proficient with POS and CRM systems.
• Able to lift boxes to 50 lbs.

Responsibilities

• Communicate Therabody's values and brand philosophy to guests.
• Create an excellent consumer experience in a retail setting.
• Maintain thorough knowledge of Therabody products.
• Participate in store events when applicable.
• Follow policies and procedures and complete daily tasks such as restocking and cleaning.

Education

ACSM/NASM/ACE certification or related degree in Kinesiology/Exercise Science

Kinesiology, Exercise Science degree (preferred)

Tools

POS system

CRM system

Job description

We are seeking a Full-Time Retail Sales Associate to join and contribute to an environment where a world-class team of brand ambassadors is empowered and supported to deliver market-leading engagement with each of our guests. The Retail Wellness Specialist will be responsible for working one-on-one with consumers, providing a unique educational experience within the wellness realm. In addition, our stores serve as a connection point for our current and future community, where we drive brand immersion, deliver impactful engagement, and build community.

Key Responsibilities:

• Communicate Therabody’s values and brand philosophy to all guests.
• Create an excellent consumer experience and promote an efficient and inclusive retail environment.
• Have a thorough working knowledge of all products in the Therabody family while engaging with guests.
• Participate in events outside of the store when applicable.
• Understand and follow all policies and procedures.
• Contribute to the daily tasks, including but not limited to restocking inventory, cleaning, answering calls, and other assigned projects.

Key Qualifications:

• Experience within the health and wellness field.
• A curious mind who is eager to learn and help others.
• Excellent communication and customer service skills.
• Retail knowledge in using Point of Sale (POS) and Customer Relationship Management (CRM) systems preferred.
• Ability to adapt to a fast-paced environment.
• The ability to lift boxes to 50lbs.
• The ability and willingness to work weekends, evenings, and holidays as needed.
• Preferred but not required: a current certification from ACSM, NASM, ACE, or applicable university degree (i.e., Kinesiology, Exercise Science, etc.)