Retail Sales Associate (FT) | Valley Fair

Therabody Retail; Santa Clara (CA); On-site; USD 22,000 - 30,000; Full time

Job summary

Therabody Retail in Santa Clara Valley Fair is seeking a Full-Time Retail Sales Associate to engage guests, educate on Therabody products, and provide a memorable shopping experience.

As a one-on-one educator, you will support store operations, participate in events, and help maintain an inclusive retail environment. Must be able to lift up to 50 lbs and work weekends and evenings. Training and product mastery are provided.

Qualifications

• Experience within the health and wellness field.
• A curious mind who is eager to learn and help others.
• Excellent communication and customer service skills.
• Retail knowledge in using POS and CRM systems preferred.
• Ability to adapt to a fast-paced environment.
• The ability to lift boxes to 50lbs.
• The ability and willingness to work weekends, evenings, and holidays as needed.
• Certification from ACSM, NASM, ACE or related degree is preferred but not required.

Responsibilities

• Communicate Therabody’s values and brand philosophy to all guests.
• Create an excellent consumer experience and promote an efficient and inclusive retail environment.
• Have a thorough working knowledge of all products in the Therabody family while engaging with guests.
• Participate in events outside of the store when applicable.
• Understand and follow all policies and procedures.
• Contribute to daily tasks, including restocking inventory, cleaning, answering calls, and other assigned projects.

Skills

Customer service

Communication

Adaptability

Education

ACSM/NASM/ACE certification (optional)

Tools

POS systems

CRM systems

Job description

Who We Are:

Our singular mission is to help people feel better naturally. We believe that when people feel better, they’re freer to do what moves them. We’re committed to continuous innovation and surround ourselves with specialists, thought leaders, and experts - inside and outside of the office.

We’re dedicated to leading the tech wellness industry, and that starts with our employees. If you thrive in creative environments, are concerned with big, innovative ideas, love to collaborate, have an entrepreneurial spirit, and are driven to succeed, get in touch with us. Together we can push the limits of what can be achieved for everybody.

We are seeking a Full-Time Retail Sales Associate to join and contribute to an environment where a world-class team of brand ambassadors is empowered and supported to deliver market-leading engagement with each of our guests. The Retail Wellness Specialist will be responsible for working one-on-one with consumers, providing a unique educational experience within the wellness realm. In addition, our stores serve as a connection point for our current and future community, where we drive brand immersion, deliver impactful engagement, and build community.

Key Responsibilities:

• Communicate Therabody’s values and brand philosophy to all guests.
• Create an excellent consumer experience and promote an efficient and inclusive retail environment.
• Have a thorough working knowledge of all products in the Therabody family while engaging with guests.
• Participate in events outside of the store when applicable.
• Understand and follow all policies and procedures.
• Contribute to the daily tasks, including but not limited to restocking inventory, cleaning, answering calls, and other assigned projects.

Key Qualifications:

• Experience within the health and wellness field.
• A curious mind who is eager to learn and help others.
• Excellent communication and customer service skills.
• Retail knowledge in using Point of Sale (POS) and Customer Relationship Management (CRM) systems preferred.
• Ability to adapt to a fast-paced environment.
• The ability to lift boxes to 50lbs.
• The ability and willingness to work weekends, evenings, and holidays as needed.
• Preferred but not required: a current certification from ACSM, NASM, ACE, or applicable university degree (i.e., Kinesiology, Exercise Science, etc.)

The pay range for this role is:

19 - 19 USD per hour (Therabody Retail | Valley Fair)