Retail Sales Associate Footwear

Dick's Sporting Goods; Winston-Salem (NC); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a dynamic team at a leading sports retailer where your passion for customer service can make a difference. As a store teammate, you will play a vital role in creating a welcoming shopping environment, assisting customers with their needs, and ensuring that the store meets high presentation standards. This role offers the opportunity to work collaboratively with a diverse group of individuals committed to excellence. If you are ready to contribute to a culture of inclusivity and support athletes in achieving their dreams, this position is perfect for you.

Qualifications

• Prior retail sales or customer-focused experience preferred.
• Ability to prioritize and uphold company standards.

Responsibilities

• Greet customers and understand their needs to enhance their shopping experience.
• Uphold merchandising standards and promote company programs.
• Create an inclusive environment where everyone feels welcome.

Skills

Customer Service

Retail Sales

Product Knowledge

Team Collaboration

Education

High School Diploma

Job description

At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world's greatest sports team, apply to join our team today!

OVERVIEW:

ROLE RESPONSIBILITIES:

Our store teammates are passionate about creating a hassle-free shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize.

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Create an inclusive store environment where everyone (teammates and customer) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

TEAMMATE TRAITS:

Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented

QUALIFICATIONS:

• Prior retail sales, cashier, or customer-focused experience preferred