Retail Sales Associate Footwear

DICK'S SPORTING GOODS; Muskegon (MI); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company that values teamwork and customer satisfaction. As a store teammate, you will be at the forefront of creating exceptional shopping experiences, helping customers find what they need, and promoting company programs. Your role will involve maintaining high standards of presentation and fostering an inclusive environment. If you are passionate about sports and committed to making a difference, this opportunity is perfect for you. Be part of a dynamic team that encourages personal growth and celebrates diversity in the workplace.

Qualifications

• Prior retail sales or customer-focused experience preferred.
• Ability to lift items up to 35 lbs. repetitively.

Responsibilities

• Greet customers and support their shopping experience.
• Uphold merchandising and presentation standards.
• Create an inclusive store environment.

Skills

Customer-Focus

Collaboration

Accountability

Decision-Making Abilities

Action-Oriented

Education

Prior retail sales experience

Job description

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

Our store teammates are passionate about creating an exceptional shopping experience for our customers through their eagerness to help, in-depth product knowledge, high brand and execution standards, and ability to prioritize.

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
• Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention, and standard operating procedures. Maintain confidentiality of all company information.
• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

TEAMMATE TRAITS:

Our traits set the bar for what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates:

• Ensures Accountability
• Customer-Focus
• Collaborative
• Instills Trust
• Decision-Quality/Decision-Making Abilities
• Action-Oriented

QUALIFICATIONS:

• Prior retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull, and lift up to 15 to 35 lbs. items repetitively (up to 25 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking. Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
• Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).