Retail Sales Associate, FB Express - On Call

Fontainebleau Las Vegas, LLC; Las Vegas (NV); On-site; USD 23,000 - 32,000; Full time

Job summary

Fontainebleau Las Vegas, LLC is hiring a Retail Sales Associate to deliver exceptional customer service and help shoppers find the right products. You will engage customers with product knowledge, demonstrate features, and drive sales in a fast-paced retail environment.

Responsibilities include greeting customers, listening to needs, processing transactions on the POS, restocking, and maintaining a tidy store. Team collaboration and adaptability to schedule are essential.

Qualifications

• High school diploma or equivalent; some college preferred.
• Retail or customer service experience is a plus.
• Strong interpersonal and communication skills.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Greet customers and offer assistance as they enter the store.
• Actively listen to customers and provide product recommendations.
• Demonstrate products to highlight features and benefits.
• Maintain up-to-date knowledge of products, promotions, and arrivals.
• Process sales transactions accurately using the POS system.
• Handle cash and card transactions, issue receipts, and manage returns/exchanges.
• Assist with merchandising, restocking shelves, and store cleanliness.
• Collaborate with team to meet store targets and prevent loss.

Skills

Customer service

Sales skills

Cash handling

Communication

Teamwork

Education

High school diploma or equivalent

Tools

Point-of-sale (POS) system

Job description

Position Overview A Retail Sales Associate is responsible for providing excellent customer service and assisting shoppers in finding the right products for their needs. Engaging personality, product knowledge, and sales skills will contribute to creating a positive shopping experience for our customers while driving sales and achieving store targets.

Essential Duties And Responsibilities

The following and other duties may be assigned as necessary:

• Greet and welcome customers as they enter the store, offering assistance and answering any inquiries they may have
• Actively listen to customers' needs and provide product recommendations based on their preferences and requirements
• Engage customers in product demonstrations and explanations, highlighting features and benefits to encourage purchase decisions
• Maintain a comprehensive understanding of our product range and stay up-to-date with new arrivals and promotions
• Process sales transactions accurately and efficiently using the point-of-sale (POS) system
• Handle cash and card transactions, issue receipts, and process exchanges or returns.
• Assist with merchandising tasks, including restocking shelves, arranging displays, and maintaining a tidy and organized store environment
• Ensure products are properly tagged with pricing and promotions
• Build rapport with customers to foster loyalty and repeat business
• Follow up with customers after their purchase to ensure satisfaction and address any concerns
• Collaborate with team members and store management to achieve store targets and objectives
• Assist in inventory management tasks, such as conducting stock counts and restocking inventory
• Participate in product knowledge training sessions to enhance expertise and sales skills
• Stay informed about industry trends and competitor products
• Adhere to store security measures and assist in loss prevention efforts to minimize theft and shrinkage
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

Position Overview

A Retail Sales Associate is responsible for providing excellent customer service and assisting shoppers in finding the right products for their needs. Engaging personality, product knowledge, and sales skills will contribute to creating a positive shopping experience for our customers while driving sales and achieving store targets.

Essential Duties And Responsibilities

The following and other duties may be assigned as necessary:

• Greet and welcome customers as they enter the store, offering assistance and answering any inquiries they may have
• Actively listen to customers' needs and provide product recommendations based on their preferences and requirements
• Engage customers in product demonstrations and explanations, highlighting features and benefits to encourage purchase decisions
• Maintain a comprehensive understanding of our product range and stay up-to-date with new arrivals and promotions
• Process sales transactions accurately and efficiently using the point-of-sale (POS) system
• Handle cash and card transactions, issue receipts, and process exchanges or returns.
• Assist with merchandising tasks, including restocking shelves, arranging displays, and maintaining a tidy and organized store environment
• Ensure products are properly tagged with pricing and promotions
• Build rapport with customers to foster loyalty and repeat business
• Follow up with customers after their purchase to ensure satisfaction and address any concerns
• Collaborate with team members and store management to achieve store targets and objectives
• Assist in inventory management tasks, such as conducting stock counts and restocking inventory
• Participate in product knowledge training sessions to enhance expertise and sales skills
• Stay informed about industry trends and competitor products
• Adhere to store security measures and assist in loss prevention efforts to minimize theft and shrinkage
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be at least 21 years of age.

• High school diploma or equivalent (some college education preferred)
• Previous retail or customer service experience is a plus
• Strong interpersonal and communication skills to interact with customers and team members effectively
• Enthusiastic and friendly personality with a customer-centric approach
• Basic math skills for processing sales transactions and handling cash
• Must be willing and able to work a flexible schedule to include nights, holidays, and weekends
• Work in a fast-paced, busy, and somewhat stressful environment

Supervisory Responsibilities

This position does not have supervisory responsibilities.

DIVERSITY COMMITMENT

Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.

CERTIFICATES, LICENSES, REGISTRATIONS

Member must be able to qualify for licenses and permits required by federal, state, and local regulations.

Language Skills

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.

REASONING ABILITY

Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the Member is regularly required to stand and use hands and fingers to handle or utilize objects, tools, or controls. The Member frequently is required to reach with hands and arms and talk or hear. Specific vision abilities required by this job include close vision and peripheral vision.

The Member must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 50 pounds, and must have the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Member could be exposed to an environment containing unrestricted secondhand tobacco smoke.

PAY TRANSPARENCY

Fontainebleau Las Vegas believes in developing and supporting our talent into the future. Our compensation program is designed to attract, motivate, and retain talented Members who are the driving force behind the Company's success. We strive to provide market-competitive compensation. Salary will be commensurate with experience and skill set, considering a candidate's qualifications, skills, competencies, and experience, as well as internal equity and market data alignment.

In alignment with our Company culture, we will strive to communicate openly about the goals of the Company and the design of the compensation program. The compensation process is designed to be fair and simple so that all Members and managers understand the Company's goals and future career development opportunities for upward mobility.

COMMISSION

This position offers commission-based incentives for sales generated from guest transactions.

SALARY

$20.00 per hour