Retail Sales Associate: Elevate Customer Experience & Growth

JD Sports NA; Leesburg (FL); On-site; USD 16,000 - 23,000; Full time

Job summary

JD Sports NA is seeking a Sales Associate at our Leesburg, FL location. You will deliver quality customer service and promote merchandise while maintaining knowledge of product areas. You will act as an ambassador for the brand, helping to create a memorable shopping experience.

In a fast-paced environment, you will meet sales goals, participate in daily operations, and uphold store policies. Prior customer service experience is helpful, and strong communication skills are essential.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communication merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Skills

Customer service

Sales

Communication

Team player

Job description

JD Sports NA is seeking a Sales Associate at our Leesburg, FL location. You will deliver quality customer service and promote merchandise while maintaining knowledge of product areas. You will act as an ambassador for the brand, helping to create a memorable shopping experience.

In a fast-paced environment, you will meet sales goals, participate in daily operations, and uphold store policies. Prior customer service experience is helpful, and strong communication skills are essential.