Retail Sales Associate — Elevate Customer Experience

The Children's Place; United States; On-site; USD 23,000 - 29,000; Full time

Job summary

The Children’s Place in Brentwood, CA is seeking a Sales Associate to support the Store Leadership Team in achieving company goals and delivering excellent customer service. You will handle product knowledge, promotions, and POS transactions, while maintaining orderly stock and shop readiness.

Our role requires a minimum 18 years old with a High School diploma or equivalent and retail experience preferred. Weekend and shift flexibility are expected as part of a dynamic, customer-focused team.

Qualifications

• High School diploma or equivalent required.
• Previous retail experience preferred.
• Must be at least 18 years old.

Responsibilities

• Be aware of customer activity and respond with a sense of urgency, prioritizing assisting customers over other tasks.
• Greet and acknowledge customers while providing the appropriate level of service.
• Effectively communicate value and quality of our merchandise while sharing our current promotions and offer solutions for out of stock items when necessary.
• Exercise sound judgment in effectively addressing customer concerns.
• Demonstrate the appropriate level of selling skills to positively impact conversion.
• Provide fast, friendly, and accurate service at the cashwrap while educating customers on the benefit of the PLACE Card.
• Maintain appropriate stock levels and ensure that all sizes and styles are represented.
• Follow company standards of merchandise presentation, signage, and display.
• Support and maintain a neat, clean, and organized stockroom while adhering to a customer ready environment, and adhering to safety requirements.
• Perform daily housekeeping duties to company standard.
• Guarantee company assets by ensuring adherence to all Loss Prevention procedures.
• Inform Store Leadership Team of maintenance and facility needs promptly to ensure that customers and associates are provided a clean and safe environment.
• Contribute focused, well-managed efforts towards achievement of store goals.
• Exhibit flexibility by processing stock when necessary.

Skills

Customer engagement

Time management

Team environment

Adaptable

Flexible schedule

Lifting 50 lbs

Education

High School diploma or equivalent

Retail experience preferred

Job description

The Children’s Place in Brentwood, CA is seeking a Sales Associate to support the Store Leadership Team in achieving company goals and delivering excellent customer service. You will handle product knowledge, promotions, and POS transactions, while maintaining orderly stock and shop readiness.

Our role requires a minimum 18 years old with a High School diploma or equivalent and retail experience preferred. Weekend and shift flexibility are expected as part of a dynamic, customer-focused team.