Retail Sales Associate: Elevate Customer Experience

The Children's Place; United States; On-site; USD 35,000 - 43,000; Full time

Job summary

The Children's Place in Lakewood, California is hiring a Sales Associate to support the Store Leadership Team in achieving company goals while delivering outstanding customer service, product knowledge, and effective selling techniques.

You will ensure proper merchandise presentation, replenishment, and stockroom organization, greet customers, explain promotions, and assist with promotions and PLACE Card benefits, while keeping a clean, safe store environment.

Qualifications

• High School diploma or equivalent.
• Retail experience preferred.
• Must be at least 18 years old.

Responsibilities

• Be aware of customer activity and respond with urgency to assist customers.
• Greet and acknowledge customers and provide the appropriate level of service.
• Explain promotions and offer solutions for out-of-stock items when necessary.
• Address customer concerns with sound judgment.
• Demonstrate selling skills to positively impact conversion.
• Provide fast, friendly service at the cash wrap and educate on the PLACE Card.
• Maintain stock levels and ensure all sizes/styles are represented.
• Follow standards for merchandise presentation, signage, and display.
• Keep stockroom neat, organized, and safe; support a customer-ready environment.
• Perform daily housekeeping to company standards.
• Protect company assets by adhering to Loss Prevention procedures.
• Inform Store Leadership of maintenance and facility needs promptly.
• Contribute toward store goals with focused efforts.
• Be flexible with stock processing when needed.

Skills

Customer engagement

Time management

Organizational skills

Teamwork

Flexibility with schedule

Lifting up to 50 lbs

Education

High School diploma or equivalent

Retail experience preferred

Job description

The Children's Place in Lakewood, California is hiring a Sales Associate to support the Store Leadership Team in achieving company goals while delivering outstanding customer service, product knowledge, and effective selling techniques.

You will ensure proper merchandise presentation, replenishment, and stockroom organization, greet customers, explain promotions, and assist with promotions and PLACE Card benefits, while keeping a clean, safe store environment.