Retail Sales Associate — Elevate Customer Experience

FAST RETAILING CO., LTD.; Town of Hempstead (NY); On-site; USD 34,000 - 42,000; Full time

Job summary

UNIQLO, a brand of Fast Retailing Co., Ltd., is hiring a sales associate at our New York store. The role focuses on delivering excellent customer service, maintaining store standards, and applying UNIQLO service principles to meet customer needs.

Responsibilities include assisting customers, operating as cashier when needed, processing shipments, and supporting management with store issues. Flexible schedules including evenings and weekends are required.

Qualifications

• High School Diploma or GED required.
• Ability to effectively communicate and follow instructions.
• Ability to work a flexible schedule that meets the business needs, including evenings and weekends.
• Ability to stand for long periods of time, read computer terminals, push, pull or move objects of at least 25 pounds.
• Ability to maneuver around sales floor and stockroom including: repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.

Responsibilities

• Meet and exceed sales goals.
• Maintain brand and operational standards (visual, cleanliness, etc.).
• Manage customer needs and exceed expectations by utilizing the UNIQLO service standard, following the UNIQLO Fundamental Principles and saying the 6 standard phrases.
• Be knowledgeable of fitting room standards and assist when needed.
• Act as cashier when required by following cashier protocol.
• Process shipment and ensure all merchandise is represented on the floor in full size run.
• Assist management to identify and resolve issues in the store.
• Provide product and brand knowledge to customers.
• Follow all company policy and procedures & notify management of any infractions.
• Assist with special projects as assigned by management.

Skills

Communication skills

Flexible schedule

Physical stamina

Endurance standing

Education

High School Diploma or GED

Job description

UNIQLO, a brand of Fast Retailing Co., Ltd., is hiring a sales associate at our New York store. The role focuses on delivering excellent customer service, maintaining store standards, and applying UNIQLO service principles to meet customer needs.

Responsibilities include assisting customers, operating as cashier when needed, processing shipments, and supporting management with store issues. Flexible schedules including evenings and weekends are required.