Retail Sales Associate: Elevate Customer Experience

Rocky; Medway (MA); Hybrid; USD 2,066,000 - 2,617,000; Full time

Job summary

Rocky in Medway, MA is seeking a sales associate who excels in customer service and sales. The role emphasizes engaging customers, identifying needs, and processing transactions efficiently in a store environment.

The position involves cashiering, merchandising, stocking, and assisting with shipments while maintaining store cleanliness and promoting promotions. Training and monthly meetings are part of the routine to drive store performance.

Qualifications

• No formal education requirements stated in the posting.

Responsibilities

• Provide amazing customer service and help customers determine their needs and project requirements.
• Perform cashiering and operate the register accurately and efficiently.
• Assist in product placement, receiving merchandise, stocking, and store cleanliness.
• Work with management to achieve sales and productivity goals.
• Maintain condition of store equipment and assist in daily store operations.
• Develop and execute ideas to increase store traffic.
• Ensure promotions, end-caps, and displays are properly merchandised.
• Greet customers and answer phone calls to assist inquiries.
• Issue receipts, refunds, credits or changes for customers.
• Attend monthly store meetings and participate in assigned tasks.
• Support management in other duties as assigned by store leadership.

Skills

Customer service

Sales skills

Cashiering

Merchandising

Team collaboration

Job description

Rocky in Medway, MA is seeking a sales associate who excels in customer service and sales. The role emphasizes engaging customers, identifying needs, and processing transactions efficiently in a store environment.

The position involves cashiering, merchandising, stocking, and assisting with shipments while maintaining store cleanliness and promoting promotions. Training and monthly meetings are part of the routine to drive store performance.