Customer-First Sales & Service Associate

Rocky; Washington (NJ); On-site; USD 19,000 - 25,000; Full time

Job summary

Rocky in New Jersey is seeking a sales associate to deliver outstanding customer service and efficiently handle transactions. You will help maintain store operations, assist customers, and support promotions while contributing to a welcoming shopping environment.

The role emphasizes greeting customers, handling phone inquiries, stocking, and participating in team meetings to meet sales goals and improve store traffic.

Qualifications

• Must provide excellent customer service and drive sales.
• Experience with cashiering and POS systems is a plus.
• Ability to assist with merchandising and store maintenance.

Responsibilities

• Provide amazing customer service and assess customer needs.
• Operate cash register, process transactions and returns.
• Maintain clean, organized register area and stock.
• Support management in achieving sales and productivity goals.
• Assist with receiving shipments and stocking shelves.
• Greet customers, answer calls, and promote Ace Rewards program.
• Attend monthly store meetings and follow policies.

Skills

Customer service

Sales skills

Cashiering

Store operations

Merchandising

Tools

Cash register

Job description

Rocky in New Jersey is seeking a sales associate to deliver outstanding customer service and efficiently handle transactions. You will help maintain store operations, assist customers, and support promotions while contributing to a welcoming shopping environment.

The role emphasizes greeting customers, handling phone inquiries, stocking, and participating in team meetings to meet sales goals and improve store traffic.