Retail Sales Associate — Elevate Customer Experience

Chico's FAS, Inc.; Columbus (GA); On-site; USD 17,000 - 21,000; Full time

Job summary

Chico's FAS, Inc. in Columbus, GA is seeking a Sales Associate to support store management in delivering a customer- and product-focused sales culture and ensuring a great customer experience with maximum profitability.

You will drive results through knowledgeable product recommendations, uphold MAPS standards, assist with replenishment and visual tasks, and contribute to a collaborative team that grows with diverse brands.

Qualifications

• Retail or sales experience preferred
• Must be 16 years of age or older
• Excellent communication skills
• Excellent customer service skills
• Able to learn or adapt to technology provided by the company
• Strong organizational skills and ability to multi-task in a fast-paced environment
• Able to communicate with customers, Associates, and Management
• Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

Responsibilities

• Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and zone maintenance.
• Models and promotes the MAPS principles and standards, offering a cohesive omni channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
• Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
• Signs up clients for reward program.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Knows current product fit and style assortment offerings in store and on line.
• Maintains consistent client communication through utilization of customer book.
• Supports replenishment activities that keep the store full and abundant.
• Assists with locate fulfillment.
• Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
• Assist with boutique cleanliness and organization
• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.
• Other duties as assigned.

Job description

Chico's FAS, Inc. in Columbus, GA is seeking a Sales Associate to support store management in delivering a customer- and product-focused sales culture and ensuring a great customer experience with maximum profitability.

You will drive results through knowledgeable product recommendations, uphold MAPS standards, assist with replenishment and visual tasks, and contribute to a collaborative team that grows with diverse brands.