Retail Sales Associate: Elevate Customer Experience

Chico's FAS, Inc.; Naples (FL); On-site; USD 24,000 - 30,000; Full time

Job summary

Chico's FAS, Inc. is looking for a Sales Associate in Naples, FL to support management in delivering a customer‑focused sales culture and great shopping experience.

You will drive sales, uphold MAPS standards, and help maintain visual and product presentation throughout the store. You will collaborate with team members, learn store systems, and participate in a flexible schedule including nights and weekends.

Qualifications

• High School diploma or equivalent.
• Retail or sales experience preferred.
• Must be 18 years of age or older.
• Excellent communication skills.
• Excellent customer service skills.
• Able to learn or adapt to technology provided by the company.
• Strong organizational skills and ability to multi‑task in a fast‑paced environment.
• Able to communicate with customers, Associates, and Management.
• Regular attendance is essential to this position; ability to work a flexible schedule including nights, weekends, and holidays.

Responsibilities

• Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer.
• Recommends merchandise selections or helps to locate or obtain merchandise based on customer needs.
• Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
• Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
• Participates in visual directives including monthly store sets and zone maintenance.
• Models and promotes MAPS principles and standards, offering a cohesive omni channel experience.
• Ensures prompt resolution of customer concerns.
• Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
• Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
• Signs up clients for reward program.
• Builds and maintains a solid customer following through clienteling and wardrobing.
• Knows current product fit and style assortment offerings in store and on line.
• Maintains consistent client communication through utilization of customer book.
• Supports replenishment activities that keep the store full and abundant.
• Assists with locate fulfillment.
• Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
• Assists with boutique cleanliness and organization.
• Promotes an inclusive, collaborative approach to problem solving.
• Seeks personal developmental opportunities and readily solicits feedback.
• Other duties as assigned.

Skills

Excellent communication

Customer service

Technology adaptability

Organizational skills

Multi-tasking

Education

High School diploma or equivalent

Job description

Chico's FAS, Inc. is looking for a Sales Associate in Naples, FL to support management in delivering a customer‑focused sales culture and great shopping experience.

You will drive sales, uphold MAPS standards, and help maintain visual and product presentation throughout the store. You will collaborate with team members, learn store systems, and participate in a flexible schedule including nights and weekends.