Retail Sales Associate (Early Morning) - Sycamore Commons

Gap Inc.; New York (NY); Vor Ort; USD 21.000 - 28.000; Teilzeit

Zusammenfassung

Gap Inc. is seeking a Brand Associate to bring the brand to life for customers through exceptional service and product knowledge. You will educate, inform, inspire and wardrobe customers, collaborating with leadership to deliver a best-in-class experience using an omni-channel approach.

The role emphasizes strong communication, customer focus, and a flexible schedule to support holiday, evening, overnight and weekend shifts, while maintaining a neat and organized store environment.

Qualifikationen

• Strong communication with customers and team to meet goals.
• Customer-focused service provider on and off the sales floor to deliver an exceptional experience.

Aufgaben

• Consistently treat customers and employees with respect and contribute to a positive work environment.
• Promote loyalty by educating customers about loyalty programs.
• Engage with customers to drive sales using suggestive selling.
• Enhance customer experience using omnichannel offerings.
• Be accountable to personal goals contributing to store results.
• Support sales floor, fitting room, cash wrap, back of house as required.
• Maintain a neat, clean and organized work center.
• Handle customer interactions and returns courteously and professionally.
• Execute operational processes effectively and efficiently.

Kenntnisse

Customer service

Communication

Retail knowledge

Team collaboration

Jobbeschreibung

About the Role

As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate, inform, inspire and wardrobe the customer. Through collaboration with your leadership team, you’ll deliver a best-in-class customer experience using an omni-channel approach.

What You’ll Do

• Consistently treat all customers and employees with respect and contribute to a positive work environment.

• Promote loyalty by educating customers about our loyalty programs.

• Seek out and engage with customers to drive sales and service using suggestive selling.

• Enhance customer experience using all omnichannel offerings.

• Be accountable to personal goals which contribute to overall store goals and results.

• Support sales floor, fitting room, cash wrap, back of house, as required.

• Maintain a neat, clean and organized work center.

• Handle all customer interactions and potential issues/returns courteously and professionally.

• Execute operational processes effectively and efficiently.

Who You Are

• A good communicator with the ability to effectively interact with customers and your team to meet goals.

• A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.

• Passionate about retail and thrive in a fastpaced environment.

• A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.

• Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.

• Able to utilize retail technology.

• Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.