Retail Sales Associate (Early Morning) - Daytona Beach Tanger

Gap Inc.; Daytona Beach (FL); Sur place; USD 25 000 - 35 000; Plein temps

Résumé du poste

Ein etabliertes Einzelhandelsunternehmen sucht engagierte Mitarbeiter, die exzellenten Kundenservice bieten und die Marke zum Leben erwecken. In dieser Rolle sind Sie dafür verantwortlich, Kunden zu beraten, Informationen über Produkte und Angebote bereitzustellen und eine loyale Kundenbasis aufzubauen. Sie werden Teil eines dynamischen Teams, das sich auf kontinuierliche Verbesserung und Kundenbindung konzentriert. Wenn Sie eine Leidenschaft für Mode und Kundenservice haben, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Fähigkeit, Kunden effektiv zu bedienen und zu beraten.
• Bereitschaft, kontinuierlich zu lernen und Feedback anzunehmen.

Responsabilités

• Engagieren und verbinden Sie sich mit Kunden durch ausgezeichneten Kundenservice.
• Unterstützen Sie Verkaufsprozesse und sorgen Sie für eine reibungslose Kundeninteraktion.

Connaissances

Kundenservice

Kommunikationsfähigkeiten

Technologiekompetenz

Problemlösungsfähigkeiten

Formation

Keine spezifische Ausbildung erforderlich

Description du poste

About the Role

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

What You'll Do

• All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
• Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately
• Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration
• Promote loyalty by educating customers about our loyalty programs
• Leverage omni channel offerings to deliver a frictionless customer experience
• Support sales floor, fitting room, check out, and back of house processes, as required
• Courteous and responsive to internal/external request
• Exchange and verifies job related information to provide support

Who You Are

• Good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
• Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on- the-job training