In-Store Sales Associate: Customer Experience Pro

Hibbett; Illinois; On-site; USD 13,776 - 17,908; Full time

Job summary

Hibbett is seeking a Sales Associate to deliver outstanding customer service and drive product sales in a fast-paced setting. You will become knowledgeable across product areas, uphold policies, and promote promotions to enhance the shopping experience.

The role emphasizes serving as a brand ambassador, fostering long-term customer relationships, and contributing to a welcoming, high-energy store environment.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self‑starter, initiative to take on tasks without being asked.
• Strong attention to detail with multi-tasking capability.
• Team‑player with passion for outstanding customer service.

Responsibilities

• Provide extraordinary customer service to shoppers using the customer service manual.
• Promote and sell services and merchandise.
• Set and strive to exceed sales goals.
• Follow all company policies and manuals.
• Assist in daily store operations and maintenance.
• Present merchandise to promote sales and apply product knowledge.

Skills

Customer service

Communication

Fast-paced

Self-starter

Attention to detail

Team player

Job description

Hibbett is seeking a Sales Associate to deliver outstanding customer service and drive product sales in a fast-paced setting. You will become knowledgeable across product areas, uphold policies, and promote promotions to enhance the shopping experience.

The role emphasizes serving as a brand ambassador, fostering long-term customer relationships, and contributing to a welcoming, high-energy store environment.