Retail Sales Associate: Customer Service & Merchandising

Dollar General; Bassett (VA); On-site; USD 17,000 - 22,000; Full time

Job summary

Dollar General is seeking a store associate to serve customers, stock and merchandise shelves, operate the cash register, and help with displays. You will greet shoppers, answer questions, and maintain a clean store environment while protecting company assets.

Required duties include unloading deliveries, stocking, and assisting with ordering merchandise using handheld scanners. Equal emphasis on teamwork and customer satisfaction is highlighted in this role.

Qualifications

• High school diploma or equivalent preferred.
• Ability to read and follow plan‑of‑gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.

Responsibilities

• Unload trucks and stock merchandise.
• Receive, open and unpack cartons; stock on shelves or sales floor.
• Build and rotate merchandise displays; restock as needed.
• Assist customers in locating items and answering questions.
• Operate the cash register and bag merchandise; handle payments.
• Assist with ordering merchandise using handheld scanners and maintain store cleanliness.

Skills

Interpersonal skills

Oral communication

Safety policies

Plan‑of‑gram follow

Cash handling

Basic math

Education

High school diploma or equivalent

Tools

IBM cash register

Job description

Dollar General is seeking a store associate to serve customers, stock and merchandise shelves, operate the cash register, and help with displays. You will greet shoppers, answer questions, and maintain a clean store environment while protecting company assets.

Required duties include unloading deliveries, stocking, and assisting with ordering merchandise using handheld scanners. Equal emphasis on teamwork and customer satisfaction is highlighted in this role.