Retail Sales Associate: Customer Service & Merchandising

Dollar General; Capitol Heights (MD); On-site; USD 17,000 - 19,000; Full time

Job summary

Dollar General is seeking a store associate to be the point of contact for customers, stock shelves, operate the cash register, and assist with merchandising. You will uphold safety practices and follow plan-o-gram guidance while maintaining store presentation.

This role emphasizes teamwork and delivering friendly service in a fast-paced environment. Responsibilities include unloading and stocking merchandise, assisting customers, rotating stock, cleaning the store, and using handheld scanners

Qualifications

• Effective interpersonal and oral communication skills.
• Understanding of safety policies and practices.
• Ability to read and follow plan-o-gram and merchandise presentation guidance.
• Knowledge of basic cash handling procedures.
• Basic mathematical skills.
• Ability to perform IBM cash register functions.

Responsibilities

• Unload trucks and stock merchandise on the sales floor.
• Follow processes to receive, open, and unpack cartons; store or move goods.
• Build and stock displays; rotate merchandise on shelves.
• Restock recovered merchandise and assist customers.
• Operate the cash register, total purchases, and bag items.
• Assist with ordering merchandise using handheld scanners as needed.
• Keep store front clean, greet customers, and support displays.
• Comply with company policies and procedures.

Skills

Interpersonal communication

Safety policies

Plan-o-gram interpretation

Cash handling procedures

Basic math

IBM cash register functions

Education

High school diploma or equivalent

Tools

IBM cash register

Job description

Dollar General is seeking a store associate to be the point of contact for customers, stock shelves, operate the cash register, and assist with merchandising. You will uphold safety practices and follow plan-o-gram guidance while maintaining store presentation.

This role emphasizes teamwork and delivering friendly service in a fast-paced environment. Responsibilities include unloading and stocking merchandise, assisting customers, rotating stock, cleaning the store, and using handheld scanners