Retail Sales Associate - Customer Service

North40; Idaho; On-site; USD 25,000 - 38,000; Full time

Job summary

North 40 Outfitters in Ponderay, ID seeks a Full-Time Customer Service Associate who will play a key role in enriching the customer's shopping experience. Ideal candidates are enthusiastic and committed to exceptional service, skilled in communication, and capable of working within a dynamic retail environment.

Benefits

Paid holidays

401(k) option

Health Savings Accounts (HSAs)

Medical, dental, vision and life insurance

Employee discount on products

Qualifications

• Good communication skills and ability to engage with customers.
• Ability to work independently and in teams.
• Knowledge across departments to assist customer needs.

Responsibilities

• Provide outstanding customer service across the store.
• Assist customers in finding products and educating them.
• Meet and greet customers, directing them to various store locations.

Skills

Communication

Teamwork

Dependability

Multitasking

Customer Service Orientation

Job description

• Full-time

Company Description

To tell the story of North 40 Outfitters is to tell a success story of the people of the Northwest.We do what we love, and love what we do because we’re passionate. We’re dedicated. We give it all we’ve got and then we get up in the morning and do it all over again. We’re farmers and ranchers. We’re barrel racers and river chasers. We’re honest. We’re helpful. And our families, our friends, and our communities are everything. This is us. This is who we are. It’s what we do every day.

Our Values:

• Embrace Authenticity
• Encourage Transparency
• Build Trust
• Earn Respect
• Deliver Value
• Serve Our Customers

Job Description

North 40 Outfitters in Ponderay, IDis looking to hire aFull-Time Customer Service Associateto join our team.We believe that each team member plays a vital role in the success of our company. We are looking for authentic and enthusiastic people who love our lifestyle and believe in service before self. As a Customer Service Associateat North 40, you play a key role in the overall customer experience by providing outstanding customer service across the store, assisting customers in finding and educating on products, and offering solutions for our customer’s needs.

This full-time position requires the ability to work all scheduled shifts between the business hours of Mon-Sat 7 am to 7 pm, and Sunday 9 am to 5 pm. This shift can include working weekends and certain holidays and will require flexibility in scheduling based on business needs.

Qualifications

• Willingness to share credit, work with others in a team environment, and define success collectively rather than individually
• Ability to take initiative, embrace change, and learn new things
• Drive to be dependable, and to perform well against the expectations of the role
• Ability to work independently or in a group setting
• Committed to supplying our North 40 guests with phenomenal customer service
• Good communication skills and the ability to effectively engage with individuals on a regular basis
• Meet and greet customers, and being able to direct to various locations within the store, must be familiar with store layout
• Wide array of knowledge across all departments to assist customers with any product need
• Must be able to multitask and prioritize
• Ability to work in a fast paced environment while remaining detailed and focused
• Understanding of correct lifting and loading techniques. Physical ability to lift and carry 0-15 lbs. continuously, 15-30 lbs. frequently, and 30-55 lbs. occasionally, andteam lift anything over 55 lbs. Spending 100% of work time on your feet, including use of ladders, rolling staircases and pallet jacks.

Additional Information

BENEFITS & COMPENSATION

We offera competitive wage, a rewarding work environment, andgenerous benefits and perks such aspaid holidays, a 401(k) option, Health Savings Accounts (HSAs), medical, dental, vision, and life insurance, and a phenomenal employee discount on all products North 40 sells.

North 40 Outfitters is proud to be an Equal Opportunity Employer.