Retail Sales Associate – Customer Focus with Discounts

The TJX Companies, Inc.; Lowell (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

Marshalls at The TJX Companies, Inc. Lowell, MA is seeking team members to deliver exceptional customer experiences in a fast-paced retail setting.

You will engage with customers, maintain a clean sales floor, and support ongoing merchandising standards while assisting in multiple areas as needed. Responsibilities include ringing purchases accurately, promoting credit and loyalty programs, and participating in store recovery.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.

Job description

Marshalls at The TJX Companies, Inc. Lowell, MA is seeking team members to deliver exceptional customer experiences in a fast-paced retail setting.

You will engage with customers, maintain a clean sales floor, and support ongoing merchandising standards while assisting in multiple areas as needed. Responsibilities include ringing purchases accurately, promoting credit and loyalty programs, and participating in store recovery.