Retail Sales Associate: Customer Experience Specialist

VANCE OUTDOORS INC; Columbus (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

VANCE OUTDOORS INC in Columbus, OH is seeking a Sales Associate to assist customers with purchases, promote products, and maintain a positive shopping environment. You will handle inquiries, process transactions, and help with inventory on the sales floor.

This role requires strong customer service, clear communication, and the ability to work in a fast-paced retail setting. Training will cover ATF paperwork as needed and adherence to store policies to ensure a safe and friendly shopping

Qualifications

• High school diploma or GED or equivalent.
• Excellent customer service and communication skills.
• Ability to handle multiple tasks in a fast-paced retail environment.
• Familiarity with inventory and POS processes.

Responsibilities

• Assists customers with purchases and promotes products.
• Handles inbound calls and maintains accurate paperwork per ATF guidelines.
• Implements store policies and keeps the sales floor organized.
• Supports inventory from warehouse to floor and processes sales orders.
• Maintains a positive culture and ensures a safe shopping environment.

Skills

Customer service

Sales experience

Communication

Problem solving

Teamwork

Education

High school diploma or GED

Tools

Inventory software

Order processing systems

Job description

VANCE OUTDOORS INC in Columbus, OH is seeking a Sales Associate to assist customers with purchases, promote products, and maintain a positive shopping environment. You will handle inquiries, process transactions, and help with inventory on the sales floor.

This role requires strong customer service, clear communication, and the ability to work in a fast-paced retail setting. Training will cover ATF paperwork as needed and adherence to store policies to ensure a safe and friendly shopping