Retail Floor Sales Pro - Customer Experience Champion

VANCE OUTDOORS INC; Obetz (OH); On-site; USD 17,000 - 21,000; Full time

Job summary

VANCE OUTDOORS INC. in Obetz, OH is seeking a Sales Associate to assist customers with purchases and provide exceptional service on the sales floor. The role involves inventory support, promoting a positive store culture, handling calls, and processing paperwork per ATF guidelines.

The position requires strong communication skills, basic math, and familiarity with inventory software. A GED or high school diploma is expected, with emphasis on teamwork and reliability.

Qualifications

• High school diploma or GED.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Math skills: add, subtract, multiply, and divide; compute rates, ratios, and percentages.
• Reasoning ability: apply common sense to carry out detailed but uninvolved instructions.
• Computer skills: knowledge of inventory software and order processing systems.
• Physical demands include standing, lifting up to 25–50 pounds, and occasional heavy lifting.

Responsibilities

• Assist customers in their purchases of company products and services.
• Handle all aspects of customer service for internal and external customers.
• Assist with inventory to and from the warehouse and sales floor.
• Promote a positive culture within the department/store and ensure a positive shopping experience.
• Handle inbound calls and process required paperwork following ATF guidelines with accurate data.
• Quote prices, describe product features, terms, and prepare sales orders.
• Stock products on the sales floor and maintain clean, organized work areas.
• Enforce safety, health, and security rules and adhere to company policies.

Job description

VANCE OUTDOORS INC. in Obetz, OH is seeking a Sales Associate to assist customers with purchases and provide exceptional service on the sales floor. The role involves inventory support, promoting a positive store culture, handling calls, and processing paperwork per ATF guidelines.

The position requires strong communication skills, basic math, and familiarity with inventory software. A GED or high school diploma is expected, with emphasis on teamwork and reliability.