Archery Retail Sales Pro – Customer-Focused

VANCE OUTDOORS INC; Hebron (OH); On-site; USD 17,000 - 22,000; Full time

Job summary

VANCE OUTDOORS INC. in Hebron, OH is seeking a Sales Associate to assist customers with purchases and provide a friendly, efficient shopping experience on the sales floor.

You will handle product features, pricing, and paperwork in compliance with company policies, participate in inventory tasks, and support ongoing customer service initiatives. The role emphasizes safety, teamwork, and delivering a positive culture across the department.

Responsibilities

• Handles all aspects of customer service (internal and external customers alike)
• Ability to handle customer and employee issues, along with communicating to management regarding issues that need to be addressed.
• Assists with inventory to and from the warehouse, and sales floor.
• Responsible for promoting a positive culture within the department/store.
• Works with customers to insure a positive shopping experience.
• Handles inbound calls
• Provides and collects required paperwork and forms following all ATF guidelines, ensuring accuracy of data collected free of errors or missing data.
• Maintains required paperwork.
• Quotes price and describes features of product items.
• Emphasizes salable features, credit terms, and prepares sales orders for orders obtained.
• Stocks products on sales floor
• Cleans and organizes work areas
• Enforces safety, health, and security rules.
• Adhere to all company policies and procedures.
• All other duties as required by management.

Skills

Customer Service

Oral Communication

Written Communication

Interpersonal Skills

Teamwork

Problem Solving

Job description

VANCE OUTDOORS INC. in Hebron, OH is seeking a Sales Associate to assist customers with purchases and provide a friendly, efficient shopping experience on the sales floor.

You will handle product features, pricing, and paperwork in compliance with company policies, participate in inventory tasks, and support ongoing customer service initiatives. The role emphasizes safety, teamwork, and delivering a positive culture across the department.