Retail Sales Associate — Customer Experience Pro

The TJX Companies, Inc.; Newton (NJ); In loco; USD 22.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Associate discount

401(k) Associate contributions

Health and wellness benefits

Descrizione del lavoro

HomeGoods, part of The TJX Companies, Inc., is seeking team members to deliver a highly satisfied customer experience at our Newton, NJ store. You will engage with customers, maintain a clean environment, and support operations across departments while adhering to loss prevention and merchandising standards.

Ideal candidates possess strong communication, organizational skills, and the ability to multi-task in a dynamic retail setting.

Competenze

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Mansioni

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Descrizione del lavoro

HomeGoods, part of The TJX Companies, Inc., is seeking team members to deliver a highly satisfied customer experience at our Newton, NJ store. You will engage with customers, maintain a clean environment, and support operations across departments while adhering to loss prevention and merchandising standards.

Ideal candidates possess strong communication, organizational skills, and the ability to multi-task in a dynamic retail setting.