Retail Operations & Customer Experience Associate

The TJX Companies, Inc.; New Jersey; In loco; USD 22.000 - 23.000; Tempo pieno

Vantaggi offerti da questo lavoro

Associate discount

401(k) contributions

Health and life insurance

Descrizione del lavoro

HomeGoods, a brand within The TJX Companies, Inc., seeks a customer-focused associate in Ocean Township, NJ. You will deliver a highly satisfied customer experience, ring transactions, promote loyalty programs, and keep the store clean and organized.

You may cross-train in multiple areas to support business needs and help uphold merchandising standards. The role emphasizes teamwork, safety, and loss-prevention awareness, with benefits and competitive pay.

Competenze

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Mansioni

• Model customer experience best practices with customers.
• Promote credit and loyalty programs.
• Ring purchases/returns and handle cash per procedures.
• Maintain store merchandising and cleanliness.
• Process and prepare merchandise for sales floor.
• Support store recovery and safety initiatives.
• Adhere to labor laws and policies.
• Support shrink reduction programs.
• Other duties as assigned.

Conoscenze

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Descrizione del lavoro

HomeGoods, a brand within The TJX Companies, Inc., seeks a customer-focused associate in Ocean Township, NJ. You will deliver a highly satisfied customer experience, ring transactions, promote loyalty programs, and keep the store clean and organized.

You may cross-train in multiple areas to support business needs and help uphold merchandising standards. The role emphasizes teamwork, safety, and loss-prevention awareness, with benefits and competitive pay.