Retail Sales Associate — Customer Experience Pro

MINISO USA; Appleton (WI); On-site; USD 16,000 - 23,000; Full time

Job summary

MINISO USA in Appleton, WI is seeking a Sales Associate to deliver exceptional customer experiences, assist shoppers, and promote the store’s membership program. You will help customers find products, make recommendations, and drive sales while maintaining a clean, organized store environment.

Responsibilities include greeting customers, processing transactions, restocking, and participating in promotions. A High School Diploma and basic math skills are required; retail experience is preferred.

Qualifications

• High School Diploma or equivalent required.
• Basic math skills needed for transactions and change accuracy.
• Retail sales experience preferred.
• Strong communication and customer service orientation are essential.

Responsibilities

• Greet customers promptly and assist with their needs.
• Assess customer needs and recommend suitable products.
• Utilize suggestive selling to promote items.
• Maintain visually appealing displays and store cleanliness.
• Process sales accurately using POS systems.
• Restock shelves and organize stock as needed.
• Demonstrate product knowledge to drive sales.
• Participate in store promotions and events.
• Access and organize stock in high storage areas following safety procedures.
• Maintain a flexible schedule including evenings, weekends, and potential overnight shifts.

Skills

Communication skills

Customer service

Basic math

Retail sales

Education

High School Diploma

Tools

Point-of-Sale (POS)

Job description

MINISO USA in Appleton, WI is seeking a Sales Associate to deliver exceptional customer experiences, assist shoppers, and promote the store’s membership program. You will help customers find products, make recommendations, and drive sales while maintaining a clean, organized store environment.

Responsibilities include greeting customers, processing transactions, restocking, and participating in promotions. A High School Diploma and basic math skills are required; retail experience is preferred.