Retail Sales Associate: Customer Experience Pro

R301US Hibbett Retail, Inc.; Antioch (TN); On-site; USD 11,000 - 16,000; Full time

Job summary

Hibbett Retail, Inc. in Antioch, Tennessee is seeking a Sales Associate to provide quality customer service and drive product sales, knowledgeable about store departments and promotions, and to promote merchandise to customers.

The role is non-exempt, hourly, and reports to the Store Manager. The starting wage is $10.15 per hour, with duties spanning daily store operations and guest engagement.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.

Responsibilities

• Produce and give extraordinary customer service highlighted in the customer service manual.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

Skills

Customer service

Interpersonal skills

Fast-paced work

Self-starter

Attention to detail

Job description

Hibbett Retail, Inc. in Antioch, Tennessee is seeking a Sales Associate to provide quality customer service and drive product sales, knowledgeable about store departments and promotions, and to promote merchandise to customers.

The role is non-exempt, hourly, and reports to the Store Manager. The starting wage is $10.15 per hour, with duties spanning daily store operations and guest engagement.